Top 5 Open-Source Alternatives to Zendesk Support

Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Management Live Chat Partner Management

Summary

The top open-source alternatives to Zendesk Support are Drift, ChatWoot, and Helpy.io. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Drift Landing Page
1

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
ChatWoot Landing Page
2

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Helpy.io Landing Page
3

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
AWS Support Landing Page
4

AWS Support

AWS Support provides resources to support users in the adoption of AWS services.
Pricing:
- Open Source
#Web Portals #Customer Support #Help Desk 3 social mentions
osTicket Landing Page
5

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions