Software Alternatives & Reviews

Helpspot

HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions. subtitle

Top 6 Open-Source Alternatives to Helpspot

DiamanteDesk osTicket Drift ChatWoot Zammad OpenSupports

Summary

The top open-source alternatives to Helpspot are DiamanteDesk, osTicket, and Drift. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  2. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  3. 3
    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  4. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  5. 5
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  6. Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

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If you think we've missed something, please suggest an alternative to Helpspot.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

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