Top 12 Open-Source Alternatives to Genesys PureConnect

Product categories

CRM Call Center Software Cloud Business Telephony Cloud Contact Center Communication Customer Service Customer Support Enterprise Communication Help Desk Live Chat Messaging VoIP

Summary

The top open-source alternatives to Genesys PureConnect are CloudTalk, RingCentral, and Amazon Connect. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

CloudTalk Landing Page
1

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
RingCentral Landing Page
2

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Amazon Connect Landing Page
3

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Communication #Enterprise Communication #Cloud Business Telephony 8 social mentions
WebRTC Landing Page
4

WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
Pricing:
- Open Source
#Video Conferencing #Group Chat & Notifications #Communication 45 social mentions
Drift Landing Page
5

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Mibew Landing Page
6

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
osTicket Landing Page
7

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Asterisk Landing Page
8

Asterisk

An open source telephony switching and private branch exchange service for Linux.
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication 4 social mentions
Twilio Landing Page
9

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
Zadarma Landing Page
10

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Bitrix24 Landing Page
11

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Melrose Labs SMSC Simulator Landing Page
12

Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
Pricing:
- Open Source
- Freemium
- Free Trial
#Messaging #Communication #Text Messaging