Top 12 Open-Source Alternatives to Avaya

Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Product categories

CRM CRM Platforms Call Center Software Chat Chat SDK Cloud Contact Center Communication Enterprise Communication Group Chat & Notifications Messaging Phone System VoIP

Summary

The top open-source alternatives to Avaya are RingCentral, WebRTC, and Twilio. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

RingCentral Landing Page
1

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
WebRTC Landing Page
2

WebRTC

WebRTC is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.
Pricing:
- Open Source
#Video Conferencing #Group Chat & Notifications #Communication 46 social mentions
Twilio Landing Page
3

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
CloudTalk Landing Page
4

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
Zulip Landing Page
5

Zulip

Chat for distributed teams. Zulip combines the immediacy of real-time chat with an email threading model. With Zulip, you can catch up on important conversations while ignoring irrelevant ones.
Pricing:
- Open Source
#Communication #Group Chat & Notifications #Messaging 50 social mentions
Wire Landing Page
6

Wire

Private & Secure Messenger
Pricing:
- Open Source
#Communication #Group Chat & Notifications #Messaging 14 social mentions
Amazon Connect Landing Page
7

Amazon Connect

A self-service, cloud-based call center 📞
Pricing:
- Open Source
#Communication #Enterprise Communication #Cloud Business Telephony 8 social mentions
Rocket.Chat Landing Page
8

Rocket.Chat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework.
Pricing:
- Open Source
#Communication #Group Chat & Notifications #Chat 65 social mentions
freepbx Landing Page
9

freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication
Melrose Labs SMSC Simulator Landing Page
10

Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
Pricing:
- Open Source
- Freemium
- Free Trial
#Messaging #Communication #Text Messaging
Asterisk Landing Page
11

Asterisk

An open source telephony switching and private branch exchange service for Linux.
Pricing:
- Open Source
#Communication #VoIP #Enterprise Communication 4 social mentions
Bitrix24 Landing Page
12

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication