MyCustomerLens
MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.
· EditMyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
- Paid
- Browser
MyCustomerLens Alternatives
The best MyCustomerLens alternatives based on verified products, community votes, reviews and other factors.
Latest update:
-
Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.
-
MaritzCX provides customer experience software and research to help companies respond to customers more effectively.
-
Featured
Managing contracts just got easier with CobbleStone!
-
Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
-
Maximize advertising campaign results and design performance with pre-launch analytics.
-
Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!
-
Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
-
The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
-
Extract actionable insights from customer feedback using deep learning
-
A customer research platform for product teams
-
We’ve built an artificial intelligence that instantly predicts how users will see your website so that you can create landing pages that sell
-
Instant visual analysis of websites to perform competitor analysis or conversion rate optimization.
-
Empowering designers with visual predictive analytics
-
Send alerts to any corporate device: PCs, phones, tablets, etc.
Generic MyCustomerLens discussion
MyCustomerLens Reviews
-
Bring all your feedback into one place and understand all the comments
MyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
🏁 Competitors: Survey Monkey👍 Pros: Social listening|Free comment analysis|Surveys -
A fan...
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
Read all MyCustomerLens reviews →
Categories: Customer Feedback, Customer Experience Management, NLP And Text Analytics, Data Science And Machine Learning, Realtime Feedback
People that viewed MyCustomerLens also viewed
Related Categories
Blogs
-
The Importance of Corporate Culture in Times of Economic Uncertainty | DeskAlerts
-
How Does SEO Differ Across a Range of Industries?
-
What Makes Good Customer Experience? Here’s How to Make Customers Happy
-
Why Customer Retention is So Important for ROI, Customer Loyalty, and Growth
-
8 Google Analytics integrations to get more web and product insights in 2023
-
AAPI Data|Momentive poll: 2023 diversity in American life
-
Future of Client Listening Research 2023
-
How User Interviews Researches Researchers With EnjoyHQ
-
Privacy & Cookie Policy