MyCustomerLens VS Usetiful
Compare MyCustomerLens VS Usetiful and see what are their differences
The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
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MyCustomerLens
Prodsight
TillyPay
Chattermill
Stratifyd
Qualtrics Customer Experience
Eyequant
Attention Insight
Usetiful
UserGuiding
Appcues
Userlane
Userpilot
WalkMe
Stonly
Product Fruits
MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business.
Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance.
Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth.
Summarise text data. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time.
Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors.
With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.
Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.
MyCustomerLens UsetifulMyCustomerLens is a great solution for really getting into your customer feedback, making sense of free text comments, analysing the detail, and making decisions or taking action to follow-up. As well as running or analysing customer surveys, you can also import feedback from other sources, or listen to social feeds, and include comments and text in the analysis. Dashboards present results in clear, understandable, actionable format to share within your business.
I have been a customer of MyCustomerLens since day one. Their solution provides a structured and an effective way to collate feedback from a wide range of sources into one, clean, manageable dashboard. It allows us to better understand our customer, but more importantly act quicker to resolve issues and stay ahead.
It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.
Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!
I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.
Prodsight - Deeply understand customer feedback across all channels - from support tickets to reviews. Get real-time insight into customer issues with the automated topic and sentiment analysis.
UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
TillyPay - Recurring & single payment links, powered by Stripe.
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Chattermill - Extract actionable insights from customer feedback using deep learning
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.