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MyCustomerLens
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Tagline
MyCustomerLens is an on-demand insights platform. Using natural language processing, we make business sense of your unstructured feedback, in real-time.
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Description
MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business. Our award-winning platform reimagines the feedback process by automating the ability to listen everywhere, summarise text data and benchmark performance. **Listen Everywhere**. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth. **Summarise text data**. Businesses waste time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time. **Benchmark performance**. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors. With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and drive customer and revenue growth.
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When was MyCustomerLens released? Please use the first day of the month if you don't remember the exact date.
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