Best Live Chat by Sumo.com Alternatives & Competitors in 2025

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Live chat that combines chatbots with human chat.

Key Live Chat by Landbot features:

User-Friendly Interface Customizable Chatbots Integration Capabilities Automated Lead Generation

Remote support software that just works. Securely access attended or unattended computers from anywhere.

Key SetMe features:

Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

Beautiful, simple, and free live chat for your website.

Key GoSquared Live Chat features:

Real-time Interaction User-friendly Interface Integration Capabilities Visitor Insights

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨.

Key Chaport Live Chat features:

Ease of Use Multiplatform Support Customization Automated Messaging

Provide real-time video chat support with screen sharing.

Key Video Live Chat for Websites features:

Enhanced Customer Engagement Improved Problem Resolution Increased Trust and Credibility Competitive Advantage

Chat with customers & get help with marketing in one app.

Key Shopify Ping features:

Centralized Communication Integrated with Shopify Free of Charge Mobile and Desktop Integration

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

Automatically turn website visitors into leads.

Key Outgrow Chatbots features:

Easy Customization Integrations Advanced Analytics Versatile Use Cases

The most modern experience to talk to website visitors.

Key Crisp Livechat features:

User-Friendly Interface Multichannel Communication Automation and Chatbots Integration Capabilities

Multi-channel customer support software.

Key Crisp Chat features:

User-Friendly Interface Multi-Channel Support Real-Time Notifications Customizable Chatbox

freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Visit website

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable