InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox.
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox.
This page is designed to help you find out whether InboxAgent is good and if it is the right choice for you.
Leads arrive at info@, at sales@, and in each salesperson's own inbox, mixed in with client questions, invoices and noise. On a busy day some are never answered, and you are the one answerable when a real lead goes quiet.
InboxAgent watches the mailboxes you already have, on Microsoft 365, Gmail, Zoho Mail or any standard IMAP mailbox. Rules you control clear the obvious noise. AI works out what the rest is. Sales inquiries land on a Leads board with the original email attached and a name against each one. Everything else that needs a person goes to Follow-ups, with an owner, and stays open until it is done.
For plenty of businesses this is as much CRM as they need. You get your own pipeline stages, custom fields on a lead, tasks with due dates, and CSV export whenever you want. If you already run a CRM you do not have to leave it. With Zoho CRM, Zoho Desk or HubSpot connected, leads and service requests flow through as well, and HubSpot works on its free tier.
What it covers:
It is read-only. It never sends mail from your mailbox and nothing is moved. Two-factor authentication, role-based per-mailbox access, CASA security assessment completed.
Connect a mailbox and classification starts in about fifteen minutes. Nothing to migrate, nothing to install.
$20 a month for your whole organization including the first mailbox, $5 for each extra mailbox, unlimited users. 7-day free trial. A product of IT Enablers Global.
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Triage-based inbox system
Every email is sorted into one of three things: a sales lead, something else that needs a person, or noise. Leads land on a Leads board and everything else on Follow-ups, each with an owner and a stage. Read-only throughout, nothing is moved.
AI Classification
AI works out what each email is once the rules have cleared the obvious noise. Anything it is not confident about is marked Needs review and waits for a person. Your team's corrections stick and become rules and sender signals you can see.
Pricing Model
$20 a month for your whole organization, including the first mailbox. $5 for each additional mailbox. Users are free, no per-seat charge and no overage. 7-day free trial.
Noise Filtering
Newsletters, bulk mail, known marketing senders and auto-replies are caught by rules you control and set aside before the AI is ever called. Every decision is recorded so you can see what was filtered and why.
Gmail Integration
Reads Gmail and Google Workspace mailboxes, shared and individual, read-only and Google-verified. Each person authorizes their own. Nothing is moved and your team keeps working in Gmail.
Outlook Integration
Reads Microsoft 365 mailboxes, including shared mailboxes like info@ and sales@, read-only. Each person authorizes their own. Nothing is moved and your team keeps working in Outlook.
zoho crm
Sales inquiries become leads in your Zoho CRM as they arrive, matched to an existing record where there is one rather than creating a duplicate. Zoho Desk is supported alongside it for service requests.
HubSpot Integration
Sales inquiries flow into HubSpot as contacts and deals, matched against existing records. Works on HubSpot's free tier, so there is nothing extra to buy.
IMAP Support
Connects to any standard IMAP mailbox, not just the major providers. Read-only, with the same Leads and Follow-ups boards as everywhere else. Four mailbox types in total: Microsoft 365, Gmail, Zoho Mail and IMAP.
Follow-up Automation
Anything that needs a person and is not a sales lead is detected and placed on the Follow-ups board with an owner, and stays open until it is marked done. Invoices, renewals, contracts, supplier requests, legal notices. The automation is in the finding and the routing. InboxAgent never sends email on your behalf.
Read-Only Access
Read-only access to every connected mailbox. InboxAgent does not move, migrate, archive or delete anything. Two-factor authentication, role-based per-mailbox access, CASA security assessment completed.
It is read-only. InboxAgent reads the mailboxes you already have and never sends mail from them, never moves a message, and never files or deletes anything. Most tools in this category work by forwarding your mail into their own system, after which your own mailbox stops being the record of what arrived. Nothing here changes your mailbox.
For Microsoft 365, Gmail and Zoho Mail that is enforced by those providers rather than promised by us. The permissions we request are read-only, so you can check it on the consent screen before you click Allow.
Businesses whose sales inquiries arrive by email, at shared addresses like info@ and sales@ as well as in individual inboxes. Typically service businesses that sell by email: agencies, professional services, trades and field service, suppliers and distributors.
It fits particularly well where email is the main source of leads and there is no proper place to manage them. Every lead lands on a board with an owner and the original email attached, moves through stages you name yourself, carries up to ten fields of your own, and can be exported to CSV at any time.
Sales inquiries arrive in the same mailbox as invoices, supplier mail and noise. Everyone can see them and nobody owns them, so on a busy day some are never answered, and the business often finds out only when a customer goes elsewhere.
InboxAgent exists to answer one question about that mailbox: who owns this email, and has anyone actually dealt with it.
.NET on Microsoft Azure App Service. Microsoft Graph, the Gmail API, the Zoho Mail API and IMAP for mailbox access, all with read-only permissions. OpenAI for classification.
We have collected here some useful links to help you find out if InboxAgent is good.
Check the traffic stats of InboxAgent on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of InboxAgent on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of InboxAgent's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of InboxAgent on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about InboxAgent on Reddit. This can help you find out how popualr the product is and what people think about it.
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Is InboxAgent good? This is an informative page that will help you find out. Moreover, you can review and discuss InboxAgent here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
