Software Alternatives & Startups

Officially verified details Groundbase

A CRM for a business of one. $19 a month flat, every feature included: texting, calling, email campaigns, newsletters, invoicing and an MCP server, sent through your own Twilio and Resend accounts with no markup on messages.

Groundbase

Groundbase Reviews and Details

This page is designed to help you find out whether Groundbase is good and if it is the right choice for you.

Screenshots and images

  • Your whole day on one screen: contacts, open deals, unread texts, overdue invoices, pipeline by stage and today's tasks. //
    2026-09-30
  • Everything about one person in one place: details, notes, deals, invoices, and a timeline of every text, call and email. Call, text or email from the top of the page. //
    2026-09-30
  • A drag-and-drop deals board with totals per stage and a flag on deals that have gone quiet. //
    2026-09-30
  • Two-way texting from your own Twilio number. Every conversation is saved to the contact, with filters for unread and no reply. //
    2026-09-30
  • Send invoices, take card payments through your own Stripe account, and record bank transfers or cheques. A receipt goes out automatically. //
    2026-09-30
  • Monthly newsletters with ready-made layouts for your industry, sent from your own email address. This one is a realtor's market update with listing cards. //
    2026-09-30
  • Automate your follow-up: a check-in text three days after a quote, then a call task. It stops on its own if they reply, book a meeting or opt out. //
    2026-09-30
  • Every invoice with its status, what's outstanding and what's late, in each currency you bill in. //
    2026-09-30

Features & Specs

  1. Web-Based Platform

    Works in any modern browser at app.groundbasecrm.com

  2. Android App

    Direct .apk download, near-full feature parity with desktop

  3. Windows

    Native desktop app (.exe installer)

  4. BYO Twilio

    Connect your own Twilio account. No markup on SMS or voice — you pay Twilio's published rates directly.

  5. BYO Resend

    Connect your own Resend account for email. No platform markup, no imposed sending limits.

  6. MCP Server

    Model Context Protocol server — Claude, Chatgpt, or any MCP client can read and act on your CRM data.

  7. Flat Pricing

    $19/month. No per-seat, no tiers, no usage-based billing.

  8. Deal Pipeline

    Drag-and-drop kanban board with custom stages.

  9. Bulk SMS

    Send to filtered contact lists through your own Twilio number.

  10. Email & SMS Campaigns

    Drip sequences, A/B testing, and analytics pulled from your own Resend account.

  11. Cadences

    Multi-step outreach sequences mixing SMS, email, tasks, and tags.

  12. Automations & Webhooks

    Trigger-based workflows plus inbound and outbound webhooks.

  13. Softphone

    In-browser calling and voicemail drops via Twilio Voice.

  14. Custom Fields

    Unlimited custom fields on contacts, companies, and deals.

  15. Google Calendar Sync

    Two-way sync plus public booking pages.

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Questions & Answers

As answered by people managing Groundbase.
  1. Which are the primary technologies used for building Groundbase?

    The API and the MCP server run on Cloudflare Workers, in TypeScript with no backend framework. The database is Turso (libSQL), and billing goes through Stripe. Texts and calls go through Twilio and email through Resend, both on the customer's own accounts, not mine.

    The web app is React on Vite, the Windows desktop app is Electron, and the Android app is React Native. All three work from the same cloud data. The MCP server uses Streamable HTTP, and the marketing site is Next.js.

    Most of it runs on Cloudflare because of how costs grow. At a flat $19 a month, I can't have a hosting bill that rises with bandwidth on several fronts at once.

  2. Who are some of the biggest customers of Groundbase?

    • Groundbase is new and deliberately small: it's used by people running a business of one, like realtors, freelancers and consultants. None of them are "big customers", and I don't list anyone without their permission.
  3. What makes Groundbase unique?

    Two things.

    First, it sends things itself, through accounts you own. Texts and calls go through your own Twilio number, campaign email through your own Resend account, card payments through your own Stripe account. You pay those companies directly, on invoices with your name on them, and nothing is marked up.

    Second, it has an MCP server. Connect Claude, ChatGPT or Cursor and your assistant can actually do the work in your CRM: "text the three people I quoted last week" ends with three texts sent, not a draft for you to copy.

    And it's $19 a month, flat. One plan, one person, every feature included. Nothing is held back for a higher tier.

  4. Why should a person choose Groundbase over its competitors?

    Groundbase is built for a business of one, not a sales team scaled down. Most CRMs charge per seat and split the useful parts across tiers and add-ons. Groundbase is one flat price ($19/month or $199/year) with everything included: contacts and deals, tasks and a calendar, invoices and quotes with time tracking, booking links, email and text campaigns, and workflows.

    Texting and calling run through your own Twilio account, and campaigns through your own Resend account. You pay those providers directly at their rates, with no markup, and the phone numbers stay yours if you ever leave.

    It also works with the AI assistant you already use. Groundbase runs an MCP server with 134 tools, so Claude or ChatGPT can look things up, update records, and draft or send messages in your real account.

    It runs on the web, Windows and Android. There's no iOS app yet.

  5. How would you describe the primary audience of Groundbase?

    People running a business of one. A realtor working their sphere, a freelancer, a consultant, a tradesperson, a coach: someone who does their own follow-up and wants the CRM to send the text, the email or the invoice, not just remind them to.

    Two things tend to be true of them. They don't want to pay per-seat or team prices for features built for teams, and they're willing to spend fifteen minutes connecting their own Twilio and Resend accounts so they never pay a markup on messages.

    It isn't for teams, or for anyone who needs lead routing, permissions or manager reporting. There are better tools for that, and I'd rather say so up front.

  6. What's the story behind Groundbase?

    I built the CRM I wanted and couldn't find. Everything out there either assumed a sales team I didn't have, or was the cheap entry tier of someone else's upsell funnel.

    The part worth telling is what I removed. Groundbase originally had a credits system: customers topped up a wallet, sent texts through my Twilio account, and I marked up the rate. That was supposed to be platform revenue.

    I killed it. Texting compliance for many businesses on one account is brutal for one person to manage, every credits system generates "where did my $10 go" emails, and refunding partial balances is miserable. But the real reason was simpler: I built this to get away from platforms that mark up Twilio, and there I was marking up Twilio. So customers connect their own account now. I lost the markup revenue and got back a product I'd actually buy.

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Is Groundbase good? This is an informative page that will help you find out. Moreover, you can review and discuss Groundbase here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.