Elker Reviews and Details

Questions & Answers

1. Who are some of the biggest customers of Elker?

   • The University of Melbourne
   • Solotel
   • AirRoad
   • Allens
   • Women’s Community Shelter
   • Victoria Legal Services Board + Commissioner and YoungCare

2. What's the story behind Elker?

   At the heart of Elker lies a clear principle: every person should have a space to speak openly, be genuinely understood, and find effective resolutions. Our founders, Shirli Kirschner and Jack Murray, bring their unique expertise to this shared vision.

   Shirli Kirschner, with a background in law, mediation and dispute system design, worked at leading Australian law firms, including Allens and Gilbert & Tobin. As Director of Resolve Advisors, Shirli supported a range of businesses to develop early intervention systems that provide better outcomes for individuals needing support and was a leader in systems for the prevention and resolution of disputes. As a sessional Registrar at the Federal Circuit Court, Shirli saw how many businesses could resolve issues prior to court if only they had a way of knowing about them earlier.

   Jack Murray combines his tech knowledge with a strong commitment to privacy. Jack was inspired to build Elker after learning from people firsthand about the struggles they faced when navigating challenges at university and at work. With his background in law and communication, Jack saw the need for a platform that provided more than just a communication outlet – one that offered genuine understanding and a supportive user experience for people experiencing difficulty.

   Elker stands on three primary pillars:

   • Transparency: Everyone should clearly understand processes and feel a part of them.
   • Agency: People should have control over their stories and be active in finding solutions.
   • Choice: We recognise that each incident is unique. Systems must be flexible for people to choose their course of action.

   Elker offers:

   • A trauma-informed approach: We handle each story with the sensitivity and understanding it deserves.
   • Expert guidance: With the help of legal professionals and Shirli’s rich mediation experience, we provide comprehensive guidelines.
   • Adaptive flexibility: In recognising the diversity of business structures and needs, our software modules were designed to adapt to any organisation.
   • Tailored analytics: Our custom analytics provide businesses with unique insights to identify workplace trends and ensure alignment with local laws.
   • A progressive workplace culture: With our collective experience, we encourage workplaces to adopt a proactive, agile approach, emphasising the importance of dialogue and early intervention.

   Our journey at Elker is about honouring the many stories we've heard in workplaces, universities and organisations. It's about building an ecosystem where every voice, concern and hope finds its rightful echo. Welcome to Elker, where your voice truly matters.

3. Why should a person choose Elker over its competitors?

   Designed by dispute resolution experts: Elker was designed in Australia for Australian organisations and compliance with local laws. It was created by legal professionals with years of experience in dispute resolution and early intervention systems.

   Legally trained assistance: Elker has a hands-on approach with all its clients. For organisations unequipped to handle complex or sensitive incidents in the workplace, our legally trained experts are available to assist.