E-XMS Alternatives

Contact Center Operations

Get the DMG Consulting report reprint on cloud contact centers.

Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking

Try for free freemium $4.99 / Monthly

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

freemium

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

paid Free Trial $39.0 / Monthly (Per agent / Per month)

Five9 provides cloud-based call center software for sales, marketing and support.

Work locally, grow globally

Open Source paid Free Trial $25.0 / Monthly

Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

paid $30.0 / Monthly

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Know who is calling and how they found you. Maximize the return on your advertising.

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly