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E-XMS VS Genesys Cloud

Compare E-XMS VS Genesys Cloud and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

E-XMS logo E-XMS

Ensuring a great customer experience and fast troubleshooting means having a service assurance monitoring solution that covers the entire network, end to end.

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • E-XMS Landing page
    Landing page //
    2023-06-14
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

E-XMS videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to E-XMS and Genesys Cloud)

E-XMS

Genesys Cloud

Customer Support
6 6%
Customer Support
94% 94
Communication
4 4%
Communication
96% 96
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Invoicing
100 100%
Invoicing
0% 0

User comments

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What are some alternatives?

When comparing E-XMS and Genesys Cloud, you can also consider the following products

Genesys Engage - Contact Center Operations

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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