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E-XMS VS Genesys PureConnect

Compare E-XMS VS Genesys PureConnect and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

E-XMS logo E-XMS

Ensuring a great customer experience and fast troubleshooting means having a service assurance monitoring solution that covers the entire network, end to end.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • E-XMS Landing page
    Landing page //
    2023-06-14
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to E-XMS and Genesys PureConnect)

E-XMS

Genesys PureConnect

Customer Support
6 6%
Customer Support
94% 94
Communication
4 4%
Communication
96% 96
Time Tracking
100 100%
Time Tracking
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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What are some alternatives?

When comparing E-XMS and Genesys PureConnect, you can also consider the following products

Genesys Engage - Contact Center Operations

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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