dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost.
A startup from Hyderabad, India, founded by Akhilesh Betanamudi, Prateek Bhatt.
This page is designed to help you find out whether dialnote is good and if it is the right choice for you.
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users.
Teams usually switch to dialnote from RingCentral, Dialpad, OpenPhone (Quo) or Aircall, where the bill grows with every seat. dialnote charges per plan instead, so adding a teammate never raises the price.
The AI voice agent works as your AI receptionist and after-hours answering service. It picks up when nobody can, asks the questions you choose and logs the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and transfers to a teammate when a caller needs a person.
Around the agent sits a full phone system, with shared local and toll-free numbers, IVR menus, ring groups, business-hours routing, voicemail, call recording, business texting, and iOS and Android apps plus a web app. Calls are transcribed, summarized and synced to HubSpot, Salesforce or Pipedrive after the call. Calling reaches 90+ countries and the AI handles 14 languages on the Business and Pro plans. You can port your existing number in.
Plans are Solo $19/mo (1 user), Team $49, Business $99 and Pro $199, with unlimited users from Team up.
It's a good fit for service businesses and small teams that live on the phone, like home services, real estate, legal firms and agencies. 10-day free trial, no credit card required. Built by the team behind SmartReach.io.
Listed in
AI Voice Agent
AI receptionist that answers inbound calls 24/7, asks your qualifying questions and logs the answers, books meetings on Calendly or Cal.com, texts callers and transfers to a teammate. Set it up from a plain-English description or a template. Included from the Team plan
Cloud VoIP Calling
Web and mobile calling with local and toll-free business numbers, calling to 90+ countries, and no PBX hardware to install
Visual Call Flow Builder
Visual editor to design inbound call routing with IVR menus, business hours, ring groups and after-hours voicemail, without IT support
Call Recording & Transcription
Calls are recorded, transcribed and summarized so every conversation is searchable. Automatic recording on Team and above, manual recording on Solo
CRM Integrations
HubSpot on Team and above, Salesforce and Pipedrive on Business and Pro. Call details, transcripts and AI summaries sync to the contact record after each call
Call Analytics
Dashboard tracking total calls, missed calls, answer rate, time on calls, voicemails and AI voice agent performance, with CSV export
Number Porting
Bring your existing business phone number to dialnote. Porting is free in the US and Canada
Knowledge Base for AI Agents
Train your AI voice agent on company FAQs, policies and product info so it can answer caller questions. 1 knowledge base on Team and Business, 2 on Pro
Mobile & Web Apps
iOS and Android apps plus a web app, so teams can take business calls anywhere without exposing personal numbers
IVR & Smart Routing
Phone menus (press 1 for sales, 2 for support) that route callers by menu choice, business hours or team. Ring order (sequential or round robin) on Business and Pro
Business SMS
Two-way SMS and MMS from your business number, with auto-replies, scheduled texts and a shared team inbox. Monthly texts included on Team and above
AI Call Tags
On the Pro plan, calls are tagged automatically so managers can filter them by topic and outcome, alongside AI call evaluation and disposition codes
Voicemail-to-Text
Voicemails are transcribed automatically so your team can read them in the app instead of listening. Included on Team and above
Unlimited Users
Team, Business and Pro include unlimited users at a flat monthly price, so adding teammates never raises the bill
Multi-Language AI Agents
On the Business and Pro plans, AI voice agents handle calls in 14 languages
After-Hours Coverage
Outside business hours, the AI voice agent answers, captures caller details and qualifies leads instead of sending every call to voicemail
Small and growing businesses with a steady flow of inbound calls, typically 2 to 100 people, that can't afford to miss calls and don't want per-user phone pricing. Strongest fit in service businesses like HVAC, plumbing, roofing, electrical, landscaping, real estate, legal, automotive, salons, accounting and e-commerce, plus inbound sales teams, customer support desks and agencies that want calling, AI call notes and CRM sync in one place. Common buyers are founders, operations managers, office managers and revenue leaders.
dialnote is built by the team behind SmartReach.io, a multichannel sales engagement platform trusted by 5,000+ small businesses and agencies worldwide for cold email, LinkedIn outreach, and sales calling. After years of building SmartReach's calling stack, power dialer, call sentiment analysis, real-time call coaching with listen/whisper/barge-in, and global calling numbers, the team noticed a recurring pattern. SMB customers were piecing together separate tools for outbound sales calling and inbound business phone needs, often paying for legacy VoIP systems like RingCentral and Dialpad that weren't built for AI-first workflows. dialnote was created to solve that gap. Instead of bolting AI onto a 20-year-old PBX architecture, the team built an AI-native phone system from the ground up, one that combines cloud VoIP, AI voice agents, automatic call notes, and visual call routing in a single product designed for the way modern SMBs actually operate. The same engineering team that powers SmartReach's calling infrastructure for thousands of sales teams now powers dialnote's business phone system for SMBs across home services, real estate, legal, and more.
There are three reasons. (1) Pricing model. Plans are flat per month, with the Team plan at $49/month for unlimited users, while most business phone systems charge for every user, so the bill grows with each hire. (2) AI included, not bolted on. The AI voice agent is part of the Team plan and above rather than a separate add-on, and every call is transcribed and summarized. (3) Built for small teams, not enterprise IT. A visual call flow builder, plain-English AI agent setup and quick onboarding mean you don't need a dedicated admin or telecom expertise. Best fit for service businesses, sales teams and growing SMBs replacing a legacy phone system or a basic VoIP tool that doesn't handle AI calling.
dialnote combines a full cloud VoIP phone system with a built-in AI voice agent in one product, where most competitors offer one or the other. Where RingCentral and Dialpad layer AI on top of an enterprise UCaaS suite, dialnote includes the AI voice agent from the Team plan up. It answers calls 24/7, asks your qualifying questions, books meetings on Calendly or Cal.com and transfers to a teammate, and every call is transcribed and summarized. A visual call flow builder handles IVR menus, business hours and ring groups. Pricing is flat per plan, with the Team plan at $49/month for unlimited users, so adding teammates never raises the bill.
dialnote has made call insights much more actionable for our team... its unlimited seats plan has helped us reduce our cost by 10X.... simple to use and genuinely useful for inbound support calls
We have collected here some useful links to help you find out if dialnote is good.
Check the traffic stats of dialnote on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of dialnote on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of dialnote's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of dialnote on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about dialnote on Reddit. This can help you find out how popualr the product is and what people think about it.
Do you know an article comparing dialnote to other products?
Suggest a link to a post with product alternatives.
Is dialnote good? This is an informative page that will help you find out. Moreover, you can review and discuss dialnote here. The primary details have been verified within the last quarter. So they could be considered up to date. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
