Software Alternatives & Startups

Zonka Feedback VS Asklayer

Compare Zonka Feedback VS Asklayer and see what are their differences

Zonka Feedback

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.

Rating
0 reviews
Pricing
Paid Free trial $39 / Annually (1 User, 3 External Agent)
Asklayer

Get real answers from your customers with Asklayers surveys, quizzes, polls and more. Works on any website with zero code and includes enterprise level features such auto-segmentation, user tagging, branching, NPS & CSAT calculation.

Rating
5.0 · 3 reviews

Which is more popular?

Surveys popularity
66% vs 34%
alternatives listed
151 vs 66

Base details

Website, pricing, platforms and company facts side by side.

Zonka Feedback
Asklayer
Website zonkafeedback.com asklayer.io
Pricing
Paid Free trial $39 / Annually (1 User, 3 External Agent) Official pricing
—
Company — 2024
Listed in

Features and specs

What each product offers, as listed by its team.

Zonka Feedback 5 features
Asklayer 5 features
  • User-Friendly Interface
    Zonka Feedback provides a clean and intuitive interface that makes it easy for users to create, customize, and deploy surveys without a steep learning curve.
  • Multi-Channel Survey Distribution
    The platform allows for surveys to be distributed through various channels, including email, SMS, QR codes, and mobile apps, offering flexibility and reach.
  • Real-Time Reporting
    Zonka Feedback offers real-time reporting and analytics, enabling timely insights and allowing businesses to act on feedback quickly.
  • Customizable Templates
    A variety of customizable templates are available, allowing businesses to tailor surveys to their specific needs and branding guidelines.
  • Integrations
    The tool integrates seamlessly with popular CRM, email marketing, and other business software, streamlining workflows and enhancing data usability.

Possible disadvantages

  • Pricing
    Some users find Zonka Feedback to be on the pricier side, particularly for small businesses or startups with limited budgets.
  • Customization Limitations
    While customizable, certain advanced customization options may be limited or require additional technical knowledge or support.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, some of the more advanced features may have a steeper learning curve, potentially requiring more time to fully utilize.
  • Limited Offline Capabilities
    The tool's offline features may not be as robust as some competitors, which could be a drawback for businesses needing consistent feedback collection in offline environments.
  • Response Limit
    Certain pricing tiers may come with a cap on the number of survey responses, which could be restrictive for larger businesses or high-traffic surveys.
  • User-Friendly Interface
    AskLayer provides a clean and intuitive interface that is easy to navigate, making it accessible for users with varying levels of technical expertise.
  • Comprehensive Feature Set
    The platform offers a wide range of features, including note-taking, task management, and collaborative tools, which enhance productivity and organization.
  • Integration Capabilities
    AskLayer can integrate with several other tools and platforms, enabling seamless workflow and data synchronization between different applications.
  • Real-Time Collaboration
    AskLayer allows multiple users to collaborate on the same projects in real time, facilitating teamwork and efficient project management.
  • Data Security
    The platform prioritizes data security with strong encryption and privacy measures to protect user data from unauthorized access.

Analysis

An editorial look at what each product does well and who it suits.

Zonka Feedback
Asklayer

Overall verdict

  • Zonka Feedback is generally well-regarded by its users and considered to be a good choice for businesses looking to enhance their customer feedback management process. Its comprehensive feature set, ease of use, and robust analytics make it suitable for various industries.

Why this product is good

  • Zonka Feedback is a versatile survey and customer feedback platform that offers a range of features designed to help businesses gather, analyze, and act on customer feedback efficiently. It provides tools for creating customized surveys, capturing real-time responses, and generating detailed reports and analytics. It is often praised for its user-friendly interface, integration capabilities, and ability to collect feedback across multiple channels such as email, SMS, websites, and mobile apps.

Recommended for

  • Customer service teams aiming to improve customer satisfaction and loyalty.
  • Marketing teams seeking to understand customer preferences and market trends.
  • Product development teams looking for insights to enhance product offerings.
  • Organizations that require seamless integration of feedback with existing tools and systems.

No analysis of Asklayer yet.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Zonka Feedback
Asklayer
66% 66%
34% 34%
0% 0%
100% 100%
100% 100%
0% 0%
56% 56%
44% 44%

Questions & Answers

As answered by people managing Zonka Feedback and Asklayer.

What's the story behind your product?

Asklayer's answer:

Asklayer is built by a team of experts from Japan and was created out of frustration with low response rates associated with traditional surveys. We found that most users hate surveys, however they are willing to answer a few questions.

So we created Asklayer, a micro-survey tool that presents itself as simple questions to the user to reduce friction and increase response rates. Unlike traditional surveys we collect data after every question so even if the user abandons part way, you still get answers and a measure of the drop-off point.

The results of all these efforts is a much better user experience, a greatly increased response rate and a much greater total volume of data collected.

Who are some of the biggest customers of your product?

Asklayer's answer:

  • Walmart
  • Dyson
  • NZXT
  • Bloom
  • Japan national airline
  • City of Kanagawa

User comments

Share your experience with using Zonka Feedback and Asklayer. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Zonka Feedback no reviews yet
Asklayer 5.0 · 3 reviews

We have no reviews of Zonka Feedback yet. Be the first one to post

Alternatives to Zonka Feedback and Asklayer

When comparing Zonka Feedback and Asklayer, you can also consider the following products.