Zoho Mail VS Zoho Desk
Compare Zoho Mail VS Zoho Desk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Mail
ProtonMail
Gmail
FastMail
Microsoft Outlook
Tutanota
Thunderbird
GMX
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Mail Zoho DeskZoho Mail is an online solution that is usually used by small companies as part of a package of solutions for building customer bases, tracking expenses, and forecasting future income.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Zoho Desk might be a bit more popular than Zoho Mail. We know about 1 link to it since March 2021 and only 1 link to Zoho Mail. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Email Free for 5 users. 5GB/user & 25 MB attachment limit, 1 domain. - Source: dev.to / almost 3 years ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
FastMail - Email, calendars, and contacts to highest standards of security, privacy and reliability.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!