Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, XNU seems to be a lot more popular than Zoho Desk. While we know about 46 links to XNU, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
> ...even though they are technically in violation of the GPL by modifying and shipping bash binaries without full source - it is missing rootless.h (not the X11 file) They're not. They've covered this in two main ways: 1) By listing all their source code on https://opensource.apple.com/ (which links to their GitHub with all the source code) 2) By offering a complete machine-readable copy of the source code upon... - Source: Hacker News / 4 months ago
The XNU kernel has been open source for a very long time. https://opensource.apple.com https://en.wikipedia.org/wiki/XNU Note that this is not the full operating system/windowing system, it's just the kernel. - Source: Hacker News / 9 months ago
Apple does plenty of open source stuff. Safari's browser engine, Swift, libdispatch, the XNU kernel used by iOS and macOS, etc. And macOS is generally packed with open source things, like the default shell, zsh. Also, Metal actually predates Vulkan, so Vulkan was definitely not established when they started focusing on Metal. Yeah, they probably should consider supporting Vulkan now, but it's nothing to do with... Source: 11 months ago
It's still not a great thing to do. Apple used to contribute a lot more, even if some of their stuff was exclusive to their platform. https://opensource.apple.com. - Source: Hacker News / 11 months ago
Everything that includes copyleft code is open source. You can see https://opensource.apple.com for a full list. Source: 12 months ago
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