Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Truecaller
WhosCall
CallApp
CallerSmart
Sync.ME
Hiya
TrapCall
Should I Answer?
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk TruecallerNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Truecaller should be more popular than Zoho Desk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Unfortunately, looks like every truecaller bot's been suspended. But you can always just use truecaller.com, their actual site. it's a bit tedious, but works just fine and a loot less annoying than spam calls. Source: 11 months ago
It would be awesome if you guys could install and the report these numbers on ScamShield [https://scamshield.org.sg]. Sadly iOS only for now. Alternatively I also use TrueCaller on Android [https://truecaller.com]. Normally I pick up the calls and let the recordings play until they auto hang up around 58-59s (probably get billed after that or something). Now the calls I get are all under 30s and yes I also saw a... Source: almost 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
WhosCall - WhosCall is a reliable caller ID app whose popularity has led to its adoption by many users including international media. You can now manage the numbers calling you regardless of whether they are part of your contact list or not... read more.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
CallApp - Free Caller ID & Call Blocker app that allows mobile users to block phone calls, identify calls, blacklist unwanted callers and much more.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
CallerSmart - CallerSmart is an application that is basically used for the purpose of looking up mystery phone numbers for free.