Software Alternatives, Accelerators & Startups

Zoho Desk VS Time.Graphics

Compare Zoho Desk VS Time.Graphics and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Time.Graphics logo Time.Graphics

Time.Graphics is a timeline and free of charge online service for creating infographics.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Time.Graphics Landing page
    Landing page //
    2022-10-14

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Time.Graphics

Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Time.Graphics features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Time.Graphics videos

Time.Graphics Review ║ LEVEL IT UP

Category Popularity

0-100% (relative to Zoho Desk and Time.Graphics)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Web App
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Time.Graphics. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Time.Graphics

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Time.Graphics Reviews

We have no reviews of Time.Graphics yet.
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Social recommendations and mentions

Based on our record, Time.Graphics seems to be a lot more popular than Zoho Desk. While we know about 23 links to Time.Graphics, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Time.Graphics mentions (23)

  • Looking for timeline creation software
    I'm looking for something that can help me visualize a timeline for a worldbuilding/writing project I'm working on. Most of what I've found online when looking for timeline creators are the kinds of things you use to make fancy infographics or slides for meetings or business proposals. Basically just a more focused Microsoft Publisher. I did find one thing, though. It's time.graphics. The functions seem perfect... Source: about 1 year ago
  • Timeline Advice
    I have never found a genealogy base application that will do it. I have played around with the Google Docs option detailed in that link, and you can get it to look good but it's very time consuming. There's other options such as: https://time.graphics/ that are easier to use but the free options are limited. Source: over 1 year ago
  • A timeline of star wars games I made a long while back
    Thank you! And yes it was made with https://time.graphics/ , its a bit restrictive but if you like follow them then unfollow them on instagram or I think youtube then you get like a month of free premium which takes all the restrictions off. For instance if I didn't have premium when I made this I wouldn't be able to go over like 20 events on the timeline, which would have made it less than half complete. Source: over 1 year ago
  • Review of timeline plotting application : time.graphics
    As a student of History I have to memorise lot of events of the past with appropriate context to them. After a lot of search I found the web application called time.graphics where I can plot various events along with their significance and how one lead to another eventually. It also provides the option of attaching images and links to the events. The best part about it is it is extremely user-friendly. Source: over 1 year ago
  • I just updated the "Microsoft .NET History" chart. If you want to contribute with suggestions or corrections then access the graphic at https://time.graphics/line/593132
    Hi, the site https://time.graphics provides all the features to create charts, all you need is to create a free account and you will be able to create charts like the one I made. Source: over 1 year ago
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What are some alternatives?

When comparing Zoho Desk and Time.Graphics, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aeon Timeline - "The timeline tool for creative thinking. Capture, create and explore ideas."

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Timeline - Timeline is a cross-platform application for displaying and navigating events on a timeline.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Preceden - Preceden makes it easy to build simple, powerful timelines