Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Tagbox
Curator.io
Walls.io
Elfsight
EmbedSocial
Juicer
Tagembed
Yotpo
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Tagbox(Formerly known as Taggbox) is an all-in-one user-generated content platform and a powerful tool that has simplified users’ journey of purposing social content, including visuals and reviews, by enabling users to incorporate this content into various marketing touchpoints.
With its user-friendly interface and seamless integration with multiple marketing channels, users can effortlessly collect, curate, publish, and analyze user-generated content and other forms of social and visual content. Tagbox’s host of features streamlines the entire process.
Whether it's customers sharing their experiences through images, reviews, or ratings, Tagbox's UGC uploader allows them to instantly contribute and showcase this content across any marketing channel.
In addition to that, the platform has more efficient features, including theme customization, content moderation, and rights management, wherein users can easily obtain content rights from the original creators of the content.
More so, the platform provides detailed analytics and performance tracking for your UGC campaigns, enabling you to make data-driven decisions and optimize your strategies for maximum impact.
Tagbox’s arsenal of features is created to ease out the efforts of users, providing them a doorway to boost brand trust, awareness, engagement, and ultimately, sales.
Zoho Desk TagboxWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Curator.io - Curator is a brandable social media aggregator.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Walls.io - Walls.io is an all-in-one social wall solution that allows you to collect, curate, and display content in an easy-to-customize feed. You can collect content from multiple social media platforms or let your audience post content directly on your wall.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!