Zoho Desk VS Slate API Docs Generator

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Slate API Docs Generator Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Slate API Docs Generator mentions (13)

• How do i document my api ?

  Https://github.com/slatedocs/slate this ! Big company use it ( stripe etc ). Source: about 1 year ago

• [ARTICLE] Stripe Releases Their Documentation Framework

  The second most common question being "What framework does Stripe use to build their documentation?" and the answer has unfortunately always been "They use a custom setup they built themselves and isn't available." － so then Slate gets brought up as a suitable replacement. Source: almost 2 years ago

• Twelve Amazing Free Hugo Documentation Themes

  DocuAPI is a multilingual API documentation theme for Hugo created and maintained by Bjørn Erik Pedersen, the lead maintainer and co-creator of Hugo itself. It’s built on top of the Slate API docs generator, which itself was inspired by Stripe’s and PayPal’s API docs. The JavaScript section of DocuAPI has been rewritten from Jquery to AlpineJS.​​​​​​. - Source: dev.to / almost 2 years ago

• Best way to document Express API

  I've used Slate to document APIs which similarly will produce a local website. You can host that privately or there's built in support to push to github pages if you're hosting it in a github repo. The documentation itself is all written in markdown and managed separate from your API code. Source: almost 2 years ago

• Building API Docs

  We used to use Slate - https://github.com/slatedocs/slate for our APIs in my previous job. That was pretty neat. - Source: Hacker News / about 2 years ago