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Zoho Desk VS Quicken

Compare Zoho Desk VS Quicken and see what are their differences

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Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Quicken logo Quicken

Stay in control of your monthly cash flows, budgets, and expenditures. Quicken provides a navigable interface where you can organize your debit, credit, and savings, and build good habits accordingly.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Quicken Landing page
    Landing page //
    2023-07-12

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Quicken features and specs

No features have been listed yet.

Zoho Desk videos

+ Add

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Quicken videos

+ Add

Quicken 2018-2019 Review - Deluxe, Premier, Home, Business & Rental Property

More videos:

  • Review - Everything you need to know about your Quicken Subscription
  • Review - Quicken for Mac 2019 Review - A Big Improvement With The Mobile App

Category Popularity

0-100% (relative to Zoho Desk and Quicken)

Zoho Desk

Quicken

Help Desk
100 100%
Help Desk
0% 0
Personal Finance
0 0%
Personal Finance
100% 100
Customer Support
100 100%
Customer Support
0% 0
Accounting
0 0%
Accounting
100% 100

User comments

Share your experience with using Zoho Desk and Quicken. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Quicken

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Source: surveysparrow.com
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.
Source: www.techradar.com

Quicken Reviews

Best personal finance software of 2024
HomeBank will appeal if you work on multiple platforms, or don't use Windows by default. Available for Windows, macOS and Linux (there's also an Android app in development) HomeBank can be installed normally or as a portable app, and it makes the topic of personal finance easily accessible. If you've been using another program – such as Quicken or Microsoft Money – to manage...
Source: www.techradar.com
11 Best Quicken Alternatives in 2021 (#1 is Free)
Quicken was once the go-to budgeting tool. I used it when it was first released in the 1980s. Today, it’s been eclipsed by apps that enable you to manage every aspect of your finances, often for free. Here are the best Quicken alternatives to consider in 2021.
Source: robberger.com
The Best Personal Finance Budget Software with Apps (In 2020)
Quicken is the great-granddaddy of personal finance software–it was first introduced back in 1983. Though Quicken was owned by Intuit until a few years ago, the current version, Quicken 2019, has all the familiar tools and offerings that anyone who cut their teeth on the Intuit versions are used to. More info…show
Source: ptmoney.com
3 Free and Open Source Alternatives to Quicken
How's inventory holding up? While you might dread this part of your job, things could be so much easier with the right software. And, that's exactly where this list of personal finance applications comes into play. The following three alternatives to Quicken are all free of cost (and restrictions), so there's nothing to lose.
Source: www.lifewire.com
10 Mint.com Alternatives – Money Apps Fresher than Mint dot com
CountAbout was built to solve the headaches of Quicken users and was founded in July of 2012. It is one of the few personal finance apps that can import data from Quicken and mint, which makes a transition to this app much less painful if you're a data junkie. Unlike Mint, it's not free but the price point is very affordable – $9.99 per year for the Basic product and $39.99...
Source: wallethacks.com

Social recommendations and mentions

Based on our record, Quicken seems to be a lot more popular than Zoho Desk. While we know about 12 links to Quicken, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Quicken mentions (12)

  • Does quicken still offer a DESKTOP version?
    Are you able to log into your account on quicken.com. Source: 11 months ago
  • Quicken Win still gives error CC-503 after 4 hours online with Tier 3 Support
    1) log off quicken.com .... edit, preferences, quickenid & cloud accounts. Sign on as different user. Then sign back on with the same account. Source: about 1 year ago
  • So now we need to sign in to quicken.com everyday?
    I'm on Quicken for Windows Release 48.9 and Build 27.1.48.9. Haven't been asked to sign in to quicken.com for quite awhile. I've had no issues or crashes with the release. You may want to do a file validate or super validate. Source: about 1 year ago
  • Quicken 2017 Woes - KMA White Screen to Contact Quicken for Assistance
    There are a couple threads on here and on quicken.com that discuss similar problems, but I have reviewed them and tried those solutions with no joy. Source: over 1 year ago
  • Multiple devices
    I just checked the quicken.com website. I'm not sure because I've never tried it, but you probably get a number of devices to install it on. It gives me links to both Windows and Mac versions, but I only have installed the Windows. Source: over 1 year ago
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What are some alternatives?

When comparing Zoho Desk and Quicken, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mint - Free personal finance software to assist you to manage your money, financial planning, and budget planning tools. Achieve your financial goals with Mint.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

YouNeedABudget - Personal home budget software built with Four Simple Rules to help you quickly gain control of your money, get out of debt, and reach your financial goals!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GnuCash - A personal and small-business financial-accounting software, licensed under GNU/GPL and available for Linux, Windows, Mac OS X, BSD, and Solaris.

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