Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Planyard is designed to make construction accounting easy for construction contractors who build large-scale projects. Ditch the spreadsheets and ensure compliance by standardizing processes all the way from bidding to contract management, subcontractor billing, and invoicing. Get rid of manual double work and save time for project managers and accountants.
Start your free 14-day trial now.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Planyard might be a bit more popular than Zoho Desk. We know about 1 link to it since March 2021 and only 1 link to Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Doing any project we need to make many things like spreadsheets, profits accounts, track the projects, etc. All these things come in Planyard Construction Management software where you can manage and smash their financial targets and focus on growing their construction business. You can also try 14 days trial free. Source: 11 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Procore - Procore is the world's most widely used construction project management software. Easy to use, mobile platform with unlimited user licenses.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Onpipeline - A great Sales CRM to manage your sales pipeline, leads, contacts, activities, sales quotes and invoices. 30-day free trial.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
BuilderTREND - Buildertrend is the #1 construction management software and construction app for home builders, remodelers, specialty contractors and commercial construction.