Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Partner Portal AI
Kissflow Procurement Cloud
Zycus Procure-to-Pay Solution
Coupa
Procurify
Precoro
Gatekeeper
Datamolino
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Cloud based Comprehensive Vendor Management system designed to efficiently oversee, automate, and optimize all aspects of Procurement, Invoicing, Accounting, and Inventory management. With features like bulk onboarding, quote comparisons and more, Partner Portal shortens procurement timelines by up to 50%.
It is also a proactive communication framework between the organization and its vendors which helps vendor organize itself and allow him to service the company in the best manner.
With dynamic dashboards and in-depth vendor performance reports it provides the required transparency to optimize costs at all times. It also provides unified, contextual and connected reporting experience as it integrates all legacy and third-party software tools to create a comprehensive, well-rounded view of your organization's performance.
Zoho Desk Partner Portal AIPartner Portal AI's answer:
Partner Portal.ai’ is a cloud-based vendor management system. Its distinct feature lies in its capacity to function independently as a comprehensive Procurement Automation & Vendor Management platform. Furthermore, it has the capability to seamlessly integrate with various systems, including different ERPs and other platforms. Some salient features included OCR capabilities, streamlined RFQ process,
Partner Portal AI's answer:
Partner Portal stands out due to its robust feature set, user-friendly interface, and scalability, making it a top choice for businesses. With seamless integration and robust security measures, the platform ensures a personalized fit for a wide range of requirements. The platform's is committed to high customer support and competitive pricing. Partner Portal provides you with regular updates and a clear roadmap which demonstrates a commitment for continuous improvement. Partner Portal is a comprehensive and reliable partner portal solution
Partner Portal AI's answer:
The target audience for Partner Portal.ai typically includes businesses, enterprises, and organizations of various sizes across industries. These entities seek efficient solutions to manage and optimize their vendor relationships, procurement processes, and related workflows. Procurement and Finance teams across Manufacturing, Retail, Shipping and similar business are some of the primary audience.
Partner Portal AI's answer:
The genesis of our partner portal can be traced back to our company's extensive involvement in ERP implementation spanning over a decade. Throughout this period, our service implementation arm gained invaluable insights into the challenges of procurement processes, notably the absence of an active communication channel and the complexities arising from manual-driven procurement.While ERP systems held the promise of resolving these issues, the prohibitive licensing costs hindered their widespread adoption. Recognizing this gap, our product team seized a significant opportunity to develop the partner portal.
Partner Portal AI's answer:
Laravel PHP is used for building the product..
Partner Portal AI's answer:
Partner Portal ai boasts a diverse clientele, with some of its prominent customers including one of the largest Pharma Retailer in India with 300+ stores, a renowned cosmetics manufacturer in the US featuring premium and prestige beauty brands, and a leading publicly listed company in the US with a network of hydroponic retail stores.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kissflow Procurement Cloud - The only all-in-one cloud procurement software you'll need for purchasing to vendor management. Kissflow cloud procurement solution keeps procurement processes simple, smart, and easy-to-use
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Zycus Procure-to-Pay Solution - Zycus' Next Generation Procure-to-Pay Solution acts as a GPS for your P2P process. The P2P solution provides: Easy-to-use: Amazon-like shopping interface & Google-type search engine + Guided buying.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Coupa - Coupa is a cloud-based suite of financial applications providing spend management solutions to companies.