Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
$25 / month
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Nolt should be more popular than Zoho Desk. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Seems like nolt.io and rust feedback is privated at the moment, must have had ppl bombing it after the update. Source: 11 months ago
- Employee feedback board - a place where bigger companies can head their employees and their problems (https://nolt.io/ for employees and companies). Source: almost 2 years ago
Well it is one of the better early tier monuments, what other reason would they have for making it easier? It has always worked properly and fine. Also there was a MASSIVE uproar from the community because of it, if it wasnt just for the noobs they would have left it. https://rust.nolt.io/ had practically nothing but complaints from players on it for weeks, to this day I still occasionally see it. Not to mention... Source: almost 2 years ago
If anyone at bigscreen reading this then please make a http://feedback.bigscreenvr.com/ page and use Nolt Β· Feedback boards your users will love or something like this or make a custom one, so anyone can see your roadmap and give suggestion and vote ideas. It will also help you to know what users want and you will also get lot of free ideas. Source: over 2 years ago
I actually did make a kit idea once and put it on the nolt.io page let me get it rq. Source: over 2 years ago
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