Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Mailinator seems to be a lot more popular than Zoho Desk. While we know about 26 links to Mailinator, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
If you need a disposable mailadress, without being a jerk, you can use mailinator.com. That even allows you to read the mails that gets sent to the adress, it does also everyone else to read them unfortunately. Source: 11 months ago
A lot of websites block mailinator.com as a domain, so I use sogetthis.com which is another one of mailinators domains lol. Source: about 1 year ago
And if they send some confirmation link or something, use a disposable email like mailinator.com. Source: over 1 year ago
You can't do attachments there on the free account if I remember correctly and some sites have mailinator.com blocked so you can't use it when signing up. I haven't tried their other domains however.... Source: over 1 year ago
You make up [anythingyouwant@mailinator.com](mailto:anythingyouwant@mailinator.com), and then check that inbox at mailinator.com. It has other domains, too. It's an instant throw-away email address with no registration. Source: over 1 year ago
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