Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Lambda School Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Lambda School mentions (19)

• Switching careers

  Https://lambdaschool.com/ - a remote-first bootcamp that has a unique way of paying. No upfront cost, but they take a % of your salary when you get a job for the first two years until you pay their full cost. Worth reading up on some of the criticism of them before signing up, though. Source: over 2 years ago

• LF a Certification Program

  Https://lambdaschool.com/ (these guys offer a free intro, might be good to test out and see if their style is to your liking.). Source: over 2 years ago

• Advice for a nurse that wants to become a programmer

  While you don't need a boot camp, I highly recommend Lambda School (https://lambdaschool.com). They charge nothing upfront and you only pay them back (17% up to $30k) when you get a high paying job. They have great partnerships with employers and help place students so that's the biggest reason I recommend them. Source: over 2 years ago

• Been really poor, homeless, now I’m in college and have managed to save up 3000. I want to turn this money into more money. What would you do?

  Have you considered https://lambdaschool.com/? You don't pay for tuition upfront, and they place you with a paid internship after, and if you get a job you start paying a small part of your salary to them for two years. Source: over 2 years ago

• Late 20’s, no education, some savings, should I work full time and save a bit more or start school?

  Would you consider going through a school with an Income Share Agreement where you pay no tuition up front but pay it as part of your well paying job later? Eg https://lambdaschool.com. Source: over 2 years ago