Software Alternatives & Reviews

Zoho Desk VS EssayPro

Compare Zoho Desk VS EssayPro and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

EssayPro logo EssayPro

EssayPro app allows users to get services of professional essay writers in order to get written assignments, essays, thesis, or various other content by paying them money.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • EssayPro Landing page
    Landing page //
    2023-06-14

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

EssayPro features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

EssayPro videos

EssayPro.com Review - Is it Legal to Buy Essay with This Company?

More videos:

Category Popularity

0-100% (relative to Zoho Desk and EssayPro)
Help Desk
100 100%
0% 0
Essay Writing
0 0%
100% 100
Customer Support
100 100%
0% 0
Writing Services
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and EssayPro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and EssayPro

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

EssayPro Reviews

We have no reviews of EssayPro yet.
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Social recommendations and mentions

Based on our record, EssayPro should be more popular than Zoho Desk. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

EssayPro mentions (8)

  • Best Essay Writing Service Reddit 2023-2024
    EssayPro - With an extensive pool of professional writers specializing in various subjects, EssayPro has earned a solid reputation for delivering high-quality essays. Their pricing system is transparent, and their prompt customer support ensures a smooth experience. Moreover, EssayPro guarantees plagiarism-free content, setting them apart from the competition. Source: 12 months ago
  • Best Essay Writing Service reddit
    Best Essay Writing Service Reddit: EssayPro - EssayPro has established a solid reputation for delivering high-quality essays. With a vast pool of professional writers specializing in various subjects, they consistently provide top-notch academic assistance. EssayPro's transparent pricing system, prompt customer support, and commitment to delivering plagiarism-free content set them apart from the competition. Source: 12 months ago
  • About us (EssayPro)
    EssayPro is an online professional writing platform that connects talented specialist writers with anyone who needs fast, high-quality results. Whatever you require, we will complete it quickly, accurately, and with unparalleled professionalism. The services we provide are listed below. Source: over 1 year ago
  • EssayHub.com is lying about their writers.
    I've actually talked to insiders at EssayPro.com and they confirmed that EssayPro, EssayService, EssayHub and other related sites use Kenyan writers. Despite lying about this on their sites (They claim to ONLY use American/Canadian/UK writers who have advanced degrees and five years of experience), it's clear when you actually buy a paper from one of these essay services that the quality is extremely poor. Source: almost 2 years ago
  • Studyhelper.pro Review: Another foreign site with no social media, fake reviews and foreign writers.
    How do I know this? They don't claim anywhere on their site to have American/Canadian writers (kudos to them for being honest unlike some sites *cough cough\* essaypro.com). AND... Source: almost 2 years ago
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What are some alternatives?

When comparing Zoho Desk and EssayPro, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Edubirdie - Find out how EduBirdie works, what are the current prices, payment terms, what are our privacy and confidentiality policies, and website's legal status as well as how to get high grades under our assistance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EssayShark - Academic paper

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Essaybot - Advance AI writing tool