Software Alternatives, Accelerators & Startups

Zoho Desk VS Canva

Compare Zoho Desk VS Canva and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Canva logo Canva

Canva is a graphic-design platform with a drag-and-drop interface to create print or visual content while providing templates, images, and fonts. Canva makes graphic design more straightforward and accessible regardless of skill level.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Canva Landing page
    Landing page //
    2023-01-10

Canva is a web-based design platform allowing users to quickly and easily create stunning visuals. With various templates and tools, businesses can create professional designs for social media posts, presentations, flyers, and more. Canva also allows users to save templates and collaborate with other designers, making it great for teams working together on projects. Not only is Canva easy to use, but it is also affordable, making it an excellent option for businesses on a budget. Use Canva Teams to connect with your team members and work on a project from different locations, making tracking progress and managing deadlines easy. You can also upload and store files, assign tasks, and communicate with each other in one centralized place. With Canva Teams, you can quickly and easily create stunning visually pleasing visuals that effectively communicate the project's message.

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Release Date
-

Canva

Website
canva.com
$ Details
freemium $12.99 / Monthly (Pro)
Platforms
-
Release Date
2013 August

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Canva features and specs

  • Document Creation: Writing AI
  • Custom Prints: Over 30 products to pick from
  • Presentations: magic shortcuts, animations, recording
  • Websites: Performance Tracking
  • Video Editor: One-click video background remover, animations
  • Social Media Content Creation: Resizing options, content planner
  • Whiteboards: Flowcharts, planning, and brainstorming

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Canva videos

Canva Review

More videos:

  • Review - Canva Pro | 7 Reasons To Upgrade To Canva Pro

Category Popularity

0-100% (relative to Zoho Desk and Canva)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Graphic Design Software
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Canva. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Canva

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Canva Reviews

  1. Best Blog Image Generator

    I consistently use Canva to create featured images for my blog. The free version itself is amazing.

    🏁 Competitors: DesignCap
    πŸ‘ Pros:    Free elements|Free templates|Easy logo creation
  2. A app where you make your profile by your own

    User friendly app for beginners, also their features are easy to use, and they have fun features too. Also they have multiple templates whatever you make you have many options. Also they support beginners in start.

    🏁 Competitors: PicMonkey
    πŸ‘ Pros:    Variety of graphics|Advanced features
    πŸ‘Ž Cons:    Download music from deezer premium
  3. Magic happens in canva

    Canva graphics makes me crazy.i can easily edit my pictures,reels, albums etc.its pre define templates solves all graphic related problems .I can easily make presentation banner,company brouchers.

    🏁 Competitors: PicMonkey, Piktochart
    πŸ‘ Pros:    Easy to use|Lots of starter templates
    πŸ‘Ž Cons:    Its premium price is out of my box

The 13 Best Free PDF Editors (February 2024)
Unlike most free tools, Canva lets you fully edit text, and you don't need to sign up to do it. Click any text area to change what the text says and to adjust the font type, size, and color. You can also add hyperlinks to text and other objects, and special fonts are available to easily type out your signature.
10 Best AI Background Removers for Flawless Edits in 2023
Canva offers two primary pricing tiers. For the individual, Canva Pro is priced at $14.99 per month or $119.99 for a whole year. Should you need a platform for collaborative work, Canva caters to teams as well. It offers a team package at $29.99 per month - this price covers up to five team members. For an annual option, teams can avail it at $300 per year, good for the...
Source: picofme.io
10 Best Resume Builders to Jumpstart Your Career
As you may have guessed, Canva’s resume builder is design-driven, meaning you can design a resume without having to pay a graphic designer. The service is fairly easy to use, and with just a few clicks, you can change fonts, color, layout, or add graphics to suit the job description.
Source: traqq.com
Top 5 Apps for Making Video Thumbnails
With over 55 million monthly active users, Canva has sealed its spot as one of the most popular design tools on the internet. Its core strength lies in its versatility, helping creators design anything, including logos, social media post templates, presentations, thumbnails, and much more.
10 Best Video Editing Software for Beginners
The best part about Canva is the high degree of customizability. Don't like the color of the graphics and stickers in the templates? You can pick other colors from the swatch. What's even better, you can select a color scheme in the Styles tab, and Canva will intelligently match the colors for all the graphic elements on your video clips.

Social recommendations and mentions

Based on our record, Canva seems to be a lot more popular than Zoho Desk. While we know about 221 links to Canva, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Canva mentions (221)

  • Canva / Google SSO / GoGuardian
    Anyone else using GoGuardian and have Canva setup as an App with SSO-integration to Google? We have Canva configured to appear in the Google "waffle" menu as an option, set to sign in with Google SSO. It all works fine, except today for some reason it's failing, but only when the GoGuardian VPN/Proxy app is active in the browser (so for all our students and faculty). When I test with a system that doesn't have... Source: 8 months ago
  • Open Source tool to create videos like canva.com
    Is there any open source tool to create videos in bulk like canva.com? Source: 8 months ago
  • Genuine Question
    You can use canva.com there's a huge amount of different fonts. Source: 11 months ago
  • Logo for Startups
    I first experimented few ideas on https://canva.com and then created on GIMP for free for https://upvpn.app. Source: 11 months ago
  • First official logo for Rick and Michonne πŸ₯΄ via Twitter
    No it's not fine, the logo was done in 2 minutes on canva.com this is bullshit. Source: 11 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Canva, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Piktochart - Piktochart for Business Storytelling

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PicMonkey - PicMonkey is a feature-rich online photo editor that works right in your browser; no downloads...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lucidpress - Lucidpress is a web-based design and layout application that enables anyone to create beautiful...