Zoho Desk VS Breeze
Compare Zoho Desk VS Breeze and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Breeze
Asana
Teamgantt
Basecamp
Wrike
Teamwork
Redmine
Smartsheet
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Breeze is a simple to use project management tool that helps teams work more collaboratively - by keeping everyone on-plan, simplifying your daily workflow and without getting in the way.
Breeze has all the features that you need to manage your projects.
Zoho Desk BreezeBreeze's answer:
Ruby on Rails, Ruby, JavaScript, CSS, Heroku, AWS.
Breeze's answer:
Breeze's answer:
Breeze came into being because we noticed a genuine need for a project management tool that is straightforward and user-friendly. Our primary objective was to create a tool that anyone could pick up and use without hassle. We wanted to keep things simple, minimalistic, and focused on the needs of people, not just machines.
Breeze's answer:
Breeze's unique selling point is its focus on simplicity and ease of use, making it an attractive option for teams looking for a straightforward project management solution that can be used by anybody.
Breeze's answer:
Breeze's approach is centered around the needs of individuals and teams. The software aims to enhance collaboration, communication, and productivity, with a focus on making project management a smoother and more enjoyable experience for everyone involved.
Breeze's answer:
Breeze is designed with a focus on user-friendliness, making it a good fit for non-technical users. It doesn't require extensive technical expertise to navigate or set up, allowing individuals from various backgrounds to adopt it easily.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Teamgantt - Intuitive project planning and collaboration. Beautiful Gantt charts, task-level communication, file sharing, resource management and more.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Basecamp - A simple and elegant project management system.