Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Asterisk
FreeSWITCH
freepbx
FusionPBX
Kamailio
RingCentral
3CX Phone System
Wazo.io
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk AsteriskNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Asterisk should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Retrieve the official files from asterisk.org, extract and change directories. Source: 10 months ago
Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: almost 2 years ago
Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 2 years ago
These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
FusionPBX - FusionPBX is an open source FreeSWITCH GUI.
