Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Ambassador gives any company the tools to turbo-charge their referral program, turning their customers into brand Ambassadors.
Use Ambassador to easily create, track & manage custom incentives that drive referrals and evangelize your users. It's as simple as pasting a javascript snippet or can be seamlessly integrated via API.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Ambassador might be a bit more popular than Zoho Desk. We know about 1 link to it since March 2021 and only 1 link to Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
First promoter works great if your affiliates are small businesses. If your users/affiliates are large corporations I always preferred Ambassador. DM me if you want more info, I consult for free on this topic. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Referral Candy - Run a fully automated, customizable and easy to integrate referral program for ecommerce.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Invite Referrals - Invite Referrals is the simplest tool to design and launch customer referral campaigns.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
SaaSquatch - Delight your customers with the most flexible referral, loyalty and rewards platform. Build custom program experiences with SaaSquatch. Want your program embedded in app? No problem. Want to offer custom rewards? Sure! Like we said, we're flexible.