Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Amazon GuardDuty
ActivTrak
Cisco Talos
Lookout
SIRP
Cylance
Authentic8 Silo
SecurityScorecard
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk Amazon GuardDutyNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Amazon GuardDuty seems to be a lot more popular than Zoho Desk. While we know about 13 links to Amazon GuardDuty, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Amazon GuardDuty offers extended coverage, allowing for ongoing monitoring and profiling of Amazon EKS cluster activities. This involves identifying any potentially harmful or suspicious behavior that could pose threats to container workloads. The EKS Protection feature within Amazon GuardDuty delivers threat detection capabilities specifically designed to safeguard Amazon EKS clusters within your AWS setup. - Source: dev.to / 23 days ago
Bearing that in mind, AWS help customers harden their infrastructure preventing cyber incidences by mitigating threats and compromises through detection with Amazon Guard Duty. - Source: dev.to / 11 months ago
Hiya, I would advise not reinventing the wheel, here. If Amazon GuardDuty doesn't do what you need it to, you might want to look at using a third party, like Crowdstrike, for example (referring to the link you posted here). Source: over 1 year ago
Amazon GuardDuty (Security, Identity, and Compliance) Amazon GuardDuty is a threat detection service that continuously monitors for malicious activity and anomalous behavior to protect your AWS accounts, workloads, Kubernetes clusters, and data stored in Amazon Simple Storage Service (Amazon S3). The GuardDuty service monitors for activity such as unusual API calls, unauthorized deployments, and exfiltrated... - Source: dev.to / over 1 year ago
Identification: This involves detecting and identifying an incident as soon as possible, determining its scope and impact, and activating the incident response team. Using tools such as Amazon GuardDuty for threat and malicious activity detection. AWS WAF is also an effective managed service to protect web applications and environment. - Source: dev.to / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Cisco Talos - Cisco Talos is a threat intelligence organization dedicated to providing protection before, during, and after cybersecurity attacks.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Lookout - Lookout is a cybersecurity company that predicts and stops mobile attacks before harm is done to an individual or an enterprise.