Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

airSlate SignNow Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

airSlate SignNow mentions (7)

• Services like Docusign?

  If you need just that, then definitely signnow (signnow.com). Source: 12 months ago

• E-Signature Software Recommendations

  Signnow.com might work but they are not a document editor, strictly speaking (BUT amazing good for placing fillable fields! sic!). Source: about 1 year ago

• Is this a scam? I do get changed set shifts for my job, but the emails don't usually look like this and none of my employers have this name.

  It's just that Brendan guy (someone from your work, I guess?) is using signnow.com as their e-signature and doc preparation solution (just check the domain/site manually, it is completely safe). Source: about 1 year ago

• Which tool do you use for document generation for the end-user

  If you only need to add several fillable fields and that's it -- I'd go either with signnow.com or with pdffiller.com (they look different but this is the same, US-based vendor). Source: over 1 year ago

• How to create a PDF with a cell row that can be typed information and saved?

  If you need people's signatures on those forms, I'd say signnow.com (they also have an integration with pdffiller because of the same vendor, and it's pretty neat!). Source: over 1 year ago