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Zoho Desk VS Affinity Photo

Compare Zoho Desk VS Affinity Photo and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Affinity Photo logo Affinity Photo

Affinity is the imaging and design suite for creative professionals exclusively for Mac.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Affinity Photo Landing page
    Landing page //
    2023-10-21

Zoho Desk

Website
zoho.com
Pricing URL
Official Zoho Desk Pricing
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Edit details

Affinity Photo

Website
affinity.serif.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Affinity Photo features and specs

No features have been listed yet.

Zoho Desk videos

+ Add

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Affinity Photo videos

+ Add

Affinity Photo | Hands on Review | Photography, Graphic Design, Web Design, Software

More videos:

  • Review - AFFINITY PHOTO vs PHOTOSHOP 📷 How great is the 50$ Software?
  • Review - Affinity Photo Review (2018) - The #1 Photoshop Alternative

Category Popularity

0-100% (relative to Zoho Desk and Affinity Photo)

Zoho Desk

Affinity Photo

Customer Support
100 100%
Customer Support
0% 0
Image Editing
0 0%
Image Editing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Graphic Design Software
0 0%
Graphic Design Software
100% 100

User comments

Share your experience with using Zoho Desk and Affinity Photo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Affinity Photo

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Affinity Photo Reviews

10 Best Photopea Software Alternatives in 2024 (Free & Paid)
Creative pros can easily edit photos with Affinity Photo software, one of the best Photopea software alternatives. Photographers can make pictures, add copyright information to keep them safe, change small details, and combine HDR pictures. It offers real-time editing and supports large image files without slowing down. The software also provides extensive RAW editing...
Source: www.geeksforgeeks.org
Best Photo Editing Software for Mac: 5 Pro Alternatives to Adobe
Affinity Photo is a powerful and affordable alternative to Adobe Photoshop for Mac users. It offers a wide range of features and excellent performance, with a one-time purchase model and deep integration into the Apple ecosystem.
Source: www.strivingspace.com
Best Adobe Photoshop alternatives of 2024
Affinity Photo, from Serif, is positively packed with professional tools that make it a genuine rival to Photoshop for both Windows and macOS. There’s also a tablet version if you're looking for one of the best Photoshop alternatives on iPad. But best of all, there are no endless subscriptions, just a one-off cost, making it ideal when working to a budget.
Source: www.techradar.com
Our 6 Favorite Free Photoshop Alternatives (2022 Update)
Affinity Photo can be used as a complement to Affinity Designer and is especially suited for visual edits such as relighting scenes, dramatic post-processing to really make an image pop, and very simple to use but amazing looking filters and effects that can bring your image to the next level.
Source: www.cgdirector.com
Affinity Alternative
But while the app has garnered much praise over its short lifespan, it has also been criticized by many for not having enough to differentiate it from other editors like Photoshop. However, Affinity Photo does have one key thing going for it, and that is its price, which is lower than the price of Photoshop. Combine that with an interface and set of controls that are similar...
Source: skylum.com

Social recommendations and mentions

Based on our record, Affinity Photo seems to be a lot more popular than Zoho Desk. While we know about 33 links to Affinity Photo, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Affinity Photo mentions (33)

View more

What are some alternatives?

When comparing Zoho Desk and Affinity Photo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe Photoshop - Adobe Photoshop is a webtop application for editing images and photos online.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GIMP - GIMP is a multiplatform photo manipulation tool.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Krita - Krita is a professional FREE and open source painting program. It is made by artists that want to seaffordable art tools for everyone. Concept art. texture and matte painters, illustrations and comics.

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