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Zoho Connect VS Desk.com

Compare Zoho Connect VS Desk.com and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zoho Connect logo Zoho Connect

Zoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device.

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
  • Zoho Connect Landing page
    Landing page //
    2023-08-29
  • Desk.com Landing page
    Landing page //
    2023-10-09

Zoho Connect

Website
zoho.com
Pricing URL
Official Zoho Connect Pricing
$ Details
freemium
Platforms
Browser Android iOS Web Windows Mac OSX Google Chrome Linux Firefox Chrome OS Internet Explorer Safari iPhone Cloud
Edit details

Desk.com

Website
desk.com
Pricing URL
Official Desk.com Pricing
$ Details
-
Platforms
-
Edit details

Zoho Connect features and specs

  • Alerts & Notifications: Yes
  • Calendars: Yes
  • Content editor: Yes
  • Dashboards: Yes
  • Forever Free Plan Available: Yes
  • Free Trial: Yes
  • Integrations: Yes
  • Discussions & conversations: Yes
  • Forums: Yes
  • News & Announcements: Yes
  • News Feed: Yes
  • Employee directory: Yes
  • Employee intranet portal: Yes
  • Easy to Set-up and use: Yes
  • Knowledge Management: Yes
  • Photos: Yes
  • Polls: Yes
  • Survey Management: Yes
  • Surveys: Yes
  • Analytics: Yes
  • Responsive Design: Yes
  • Mobile Apps: Yes
  • Mobile prioritized UI: Yes
  • Groups: Yes
  • Chat: Yes
  • Channels: Yes
  • Townhall: Yes
  • Task management: Yes
  • Boards View: Yes
  • Kanban board: Yes
  • Event Scheduling: Yes
  • Event Management: Yes
  • File sharing: Yes
  • Cloud-based: Yes

Desk.com features and specs

No features have been listed yet.

Zoho Connect videos

+ Add

Zoho Connect Introduction Demo - Your Own Private Social Network

More videos:

  • Review - Zoho Connect Overview - Focus on Properly Using Tasks
  • Review - Zoho Connect - Bring your team together.

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Category Popularity

0-100% (relative to Zoho Connect and Desk.com)

Zoho Connect

Desk.com

Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Zoho Connect and Desk.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Connect and Desk.com

Zoho Connect Reviews

We have no reviews of Zoho Connect yet.
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Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Social recommendations and mentions

Based on our record, Desk.com should be more popular than Zoho Connect. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Connect mentions (1)

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

What are some alternatives?

When comparing Zoho Connect and Desk.com, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jostle - A new kind of employee intranet that drives engagement & workplace culture. Achieves social participation in work relevant way. Participation rates are over 85%.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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