Software Alternatives & Reviews

Zoho Cliq VS Zendesk

Compare Zoho Cliq VS Zendesk and see what are their differences

Zoho Cliq logo Zoho Cliq

Team chat that's built for work

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Zoho Cliq Landing page
    Landing page //
    2023-06-25

Zoho Cliq is a team communication software that brings people, data, and actions in one place. Your team communication is simplified with organized conversations, information that's easy to find, and by connecting to the tools you love.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Zoho Cliq

Website
zoho.com
$ Details
freemium $0.9 / Annually (For 500+ users (/user /month billed annually))
Platforms
Web Mac OSX Linux Windows iOS Android
Release Date
2017 September

Zoho Cliq features and specs

  • Easy to Set-up and use: Easy migration and elaborate help pages
  • Free Trial: 14-day free trial, no credit card required
  • Integrations: REST API, Zapier, Webhooks, Custom Bots and Tools
  • Analytics and Reporting: Get insights about your team's average work hours, their check-in, check-out time, and more.

Zendesk features and specs

No features have been listed yet.

Zoho Cliq videos

Bring your team together with Zoho Cliq - Team Communication Software

More videos:

  • Review - Getting started with Zoho Cliq | Product Tour
  • Demo - Remote Work in Cliq

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Zoho Cliq and Zendesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Video Conferencing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Cliq and Zendesk

Zoho Cliq Reviews

15 Best Instant Messaging Apps for Business
Zoho Cliq’s intuitive messaging app allows you to view multiple chats at a time and even search messages to find what you’re looking for. Voice and video calls are just a tap away. Command shortcuts and custom built bots help automate tasks.
Source: clariti.app
18 Best Discord Alternatives 2020 | Expert Reviews
Zoho Cliq is another way to make your team members feel included is by making simple gestures. If your team adds a new member, welcome and initiate conversations with your new teammate through team communication tools such as Cliq. You should use this tool as your team’s communication platform for more than just work conversations: create your dedicated channels for projects...
Top 11+ Slack Competitors to look out for in 2020
This communication software aims at providing businesses with messaging features that go beyond the functionality limit of the conventional chat application. There has to be a solid reason why small and large companies are using Zoho Cliq as an official team communication tool. It supports multiple channels and displays all of it in one window for easy access and monitoring.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Zoho Cliq. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Cliq mentions (1)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Zoho Cliq and Zendesk, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Onstream Media - Onstream Media is a video conferencing software that facilities businesses operations for different industries.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!