Software Alternatives, Accelerators & Startups

Zo VS Intercom

Compare Zo VS Intercom and see what are their differences

Zo logo Zo

Tay's nicer, better behaved sibling by Microsoft

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Zo Landing page
    Landing page //
    2023-07-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Zo videos

TWO YEARS ON MEDICAL GRADE SKINCARE: My Everyday Routine| ZO Skin Health Review - Is It Worth The $?

More videos:

  • Review - ZO Skincare Review- Hydroquinone for Melasma- did it work??
  • Review - MY SKINCARE ROUTINE: ZO SKIN HEALTH REVIEW AND 1 MONTH RESULTS | is medical-grade worth the money?

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Zo and Intercom)
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100
Social & Communications
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Zo and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zo and Intercom

Zo Reviews

Top 20 Replika Alternatives for AI Chatbots
Zo is accessible on multiple platforms, including Skype, Facebook Messenger and Slack This makes it extremely accessible to a large spectrum of users. Zo is also accessible in several languages. Zo is a great alternative to Replika because it has similar features, such as personalized engagement and personalization, but it also offers the advantage of being able to connect...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Zo. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zo mentions (1)

  • I have finally got access to Bing AI. Regarding the recent limitations, can you give me prompts to try?
    Zo was an AI chatbot that was launched as a successor to Tay. It was an English version of Microsoft’s other successful chatbots Xiaoice (China) and Rinna (Japan). Zo was very good at normal conversations — for example, Zo did a “super abbreviated personality test” at the initial launch, in which it asked users if they would rather study in school or learn from experience3. Zo was also programmed to avoid politics... Source: over 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Zo and Intercom, you can also consider the following products

Replika - Your Ai friend

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

A.L.I.C.E. - Alice is an AI chat bot.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugging Face - The Tamagotchi powered by Artificial Intelligence 🤗

Drift - A messaging app that helps you grow your business.