Software Alternatives, Accelerators & Startups

ZingGrid VS Userback

Compare ZingGrid VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

ZingGrid logo ZingGrid

Built using web components, ZingGrid is a fully-featured, native solution for interactive, mobile-friendly JavaScript data grids and tables.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • ZingGrid Landing page
    Landing page //
    2021-07-16

ZingGrid is web component-based JavaScript library for data grids & tables with lots of built-in features and tons of out-of-the-box functionality. Whether you're looking for built-in interactivity like CRUD, data sorting and filtering, or a mobile-friendly solution for simple data visualization โ€“ ZingGrid gives you the flexibility to choose exactly the features you need for your next project.

  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

ZingGrid

$ Details
freemium $100.0 / Annually (Single-domain license for one website or application)
Platforms
Windows iOS Android Browser Mac OSX Web REST API JavaScript Edge Safari iPhone Firefox Google Chrome PHP
Release Date
2018 September

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

ZingGrid features and specs

  • Ease of Use
    ZingGrid provides an easy-to-use API that requires minimal setup, allowing developers to quickly integrate data grids into their applications without extensive coding knowledge.
  • Customizability
    Offers a variety of customization options for appearance and functionality, enabling developers to tailor the grid to meet specific project or client needs.
  • Feature-rich
    Includes a wide range of built-in features such as sorting, filtering, pagination, and data binding, which enhance the interactivity and usability of the data grid.
  • Responsive Design
    Designed to be responsive, ensuring that grids display well across different devices and screen sizes, which is important for mobile-friendly applications.
  • Documentation and Support
    Provides comprehensive documentation and support resources, which can facilitate a smoother implementation process and assist developers in troubleshooting issues.

Possible disadvantages of ZingGrid

  • Performance with Large Datasets
    May experience performance limitations when handling very large datasets, which can impact the speed and responsiveness of the grid.
  • Dependency on External Libraries
    Might require the integration of external libraries or dependencies, which can increase the complexity of the project and the potential for conflicts.
  • Learning Curve for Advanced Features
    While basic features are easy to implement, there can be a steeper learning curve for utilizing more advanced features or customizations.
  • Limited Flexibility in Complex Scenarios
    May not offer the needed flexibility for highly complex or unique data grid requirements, potentially necessitating workarounds or custom solutions.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

ZingGrid videos

No ZingGrid videos yet. You could help us improve this page by suggesting one.

Add video

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to ZingGrid and Userback)
Data Grid
100 100%
0% 0
Customer Feedback
0 0%
100% 100
JavaScript Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing ZingGrid and Userback.

What makes your product unique?

ZingGrid's answer

It's the first web component specific advanced datagrid on market and very focused on making common development tasks incredibly easy.

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

ZingGrid's answer

Web standards-focused, framework agnostic, very easy to tie it to a REST or GraphQL endpoint, lots of hooks for customization, and very easy to get started with

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

ZingGrid's answer

Web developers and web designers looking for a data table or data grid solution for their site or application and not wanted to get locked into a non webstandards solution

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

ZingGrid's answer

We had built ZingChart, which is used by numerous small and large organizations worldwide, and wanted to address the other aspects of data presentation outside of charting. Given our emphasis at the time of long lived software we opted to go close to web platform and that is why we implemented it as a web component so early.

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

Which are the primary technologies used for building your product?

ZingGrid's answer

Standard web platform using vanilla JavaScript and relying on the web components API so it is agnostic to framework use.

User comments

Share your experience with using ZingGrid and Userback. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ZingGrid and Userback

ZingGrid Reviews

  1. Easy to implement with tons of features at your disposal
    ๐Ÿ Competitors: FancyGrid
    ๐Ÿ‘ Pros:    Easy integration|All grids are accessible|Many built-in features|Easy customizability
    ๐Ÿ‘Ž Cons:    Some coding required

Roll20 Alternatives, Similar Games, Apps 2020
ZingGrid is a web component-based JavaScript documentation for data grids & tables with plenty of built-in characteristics and plenty of out-of-the-box functionality. ZingGrid offers you the elasticity to decide exactly the description you require for your subsequent scheme. You should try it if you are looking for Roll20 similar apps.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZingGrid mentions (0)

We have not tracked any mentions of ZingGrid yet. Tracking of ZingGrid recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing ZingGrid and Userback, you can also consider the following products

DataTables - DataTables is a plug-in for the jQuery Javascript library.

Marker.io - Visual feedback and bug reporting tool for websites

Handsontable - JavaScript Spreadsheet

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Backgrid.js - A powerful widget set for building data grids with Backbone.js

BugHerd - BugHerd: The Website Feedback Tool for Agencies