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Zigpoll VS Delighted

Compare Zigpoll VS Delighted and see what are their differences

Zigpoll

Collect genuine feedback from your customers, capture emails, and increase conversions with our interactive polling tool.

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
Delighted

The fastest and easiest way to gather actionable feedback from your customers

Rating
0 reviews
Pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Promote on VibeVoted
Alternatives Is it good?
Zoviz
Zoviz: Professional Logos, Perfectly Personalized Your Brand. Your Story sponsored

Which is more popular?

Based on our record, Delighted seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Customer Feedback popularity
11% vs 89%
alternatives listed
52 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Zigpoll
Delighted
Website zigpoll.com delighted.com
Pricing
Official pricing
Freemium Free trial $224 / Monthly (10,000 send limit, 5 projects, 10 users, 35+) Official pricing
Company — 2013
Listed in
Forms And Surveys Customer Feedback User Feedback AI +1
Customer Feedback Surveys User Feedback Customer Experience Management Customer Experience Employee Feedback Net Promoter Product Market Fit Customer Support +6

About Zigpoll and Delighted

In their own words, as submitted to SaaSHub.

Zigpoll
Delighted

No description of Zigpoll yet.

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle. No code required.

Read more about Delighted

Features and specs

What each product offers, as listed by its team.

Zigpoll 5 features
Delighted 11 features
  • User-Friendly Interface
    Zigpoll provides a clean and intuitive interface, making it easy for users to create and manage polls without requiring extensive technical knowledge.
  • Customizability
    Zigpoll allows for significant customization, enabling users to tailor polls to fit their specific needs and branding requirements.
  • Real-Time Analytics
    Users can access real-time analytics, providing immediate insights into poll responses and helping in prompt decision-making.
  • Embed Options
    Zigpoll offers flexible embed options, allowing users to integrate polls directly into websites, newsletters, or other digital media efficiently.
  • Integrations
    The tool supports a range of integrations with other platforms and applications, enhancing its usability within existing workflows.

Possible disadvantages

  • Pricing
    For some users, the pricing structure may be a limitation, especially if they require advanced features which are only available on higher-tier plans.
  • Feature Limitation on Free Plan
    The free plan offers limited features, which might restrict small businesses or individual users from accessing all the functionalities they need.
  • Learning Curve for Advanced Features
    While basic features are user-friendly, there can be a learning curve for utilizing more advanced functionalities effectively.
  • Limited Offline Access
    Zigpoll primarily operates online, which means functionality can be limited in environments where internet access is unreliable.
  • Dependency on Third-Party Platforms
    For some embedding and integration features, Zigpoll may rely on third-party platforms, which could pose compatibility or dependency issues.
  • Survey Distribution via Email, Web, Link, SDK and Kiosk
  • Prebuilt Reports and Trend Reports
    Yes
  • AI Suggested Filters
    Yes
  • Customize Branding
    Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
  • Send Survey from Your Domain
    Yes
  • 30+ Languages
  • Autopilot to Schedule Delivery
    Yes
  • Survey Templates
    Yes
  • Additional Questions
    Yes
  • Testimonials

Analysis

An editorial look at what each product does well and who it suits.

Zigpoll
Delighted

No analysis of Zigpoll yet.

Overall verdict

  • Yes, Delighted is generally considered a good tool for collecting customer feedback and measuring customer satisfaction.

Why this product is good

  • Delighted is known for its simplicity and effectiveness in gathering Net Promoter Score (NPS) data. It offers a user-friendly interface, easy integration with various platforms, and real-time feedback collection. Delighted helps businesses understand customer sentiment and improve their products or services based on the feedback received.

Recommended for

  • Businesses looking to implement NPS surveys quickly and efficiently
  • Companies seeking real-time feedback from customers
  • Organizations that want to integrate feedback tools with existing platforms like Slack, Salesforce, and Shopify
  • Small to medium-sized businesses aiming for a cost-effective customer feedback solution

Videos

Walkthroughs and reviews on video.

Zigpoll 2 videos + Add
Delighted 2 videos + Add

Zigpoll Review - Customer Polling & Feedback Widget App

More videos

  • - Zigpoll Demo

Delighted used by Bonobos

More videos

  • - NPS Setup in 15 Seconds

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Zigpoll
Delighted
11% 11%
Customer Feedback
89% 89%
100% 100%
AI
0% 0%
0% 0%
Surveys
100% 100%
19% 19%
Forms And Surveys
81% 81%

User comments

Share your experience with using Zigpoll and Delighted. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Zigpoll no reviews yet
Delighted no reviews yet

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Zigpoll 0 mentions
Delighted 2 mentions

Tracking Zigpoll since Mar 2021.

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve... Source: almost 5 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting... Source: over 5 years ago

Alternatives to Zigpoll and Delighted

When comparing Zigpoll and Delighted, you can also consider the following products.

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