Software Alternatives, Accelerators & Startups

Zendesk VS Zoho Mail

Compare Zendesk VS Zoho Mail and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Zoho Mail logo Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Zoho Mail Landing page
    Landing page //
    2023-10-18

Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.

Zoho Mail

Website
zoho.com
$ Details
freemium $1.0 / Monthly (per user)
Platforms
Browser Windows iOS iPhone Android
Release Date
2008 June

Zendesk features and specs

No features have been listed yet.

Zoho Mail features and specs

  • Easy to Set-up and use: Easy migration and elaborate help pages
  • Free Trial: 14-day free trial, no credit card required
  • Forever Free Plan Available: For upto 5 users
  • Clean UI: Uncluttered, clean and efficient UI

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Zoho Mail videos

Zoho Mail - Setup Walkthrough & Features - What YOU get for Free

More videos:

  • Review - Zoho Mail vs Google Apps - Zoho Mail vs Gmail & G Suite
  • Demo - Next generation email - Overview of Zoho Mail

Category Popularity

0-100% (relative to Zendesk and Zoho Mail)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
Help Desk
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Zendesk and Zoho Mail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Zoho Mail

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Zoho Mail Reviews

  1. Zoho Mail

    Zoho Mail is an online solution that is usually used by small companies as part of a package of solutions for building customer bases, tracking expenses, and forecasting future income.

    🏁 Competitors: FastMail, AOL Mail, Yahoo Mail
    👍 Pros:    Robust security|Loading speed|Easy to track data|Large datasets

10 Best Alternatives to Microsoft Outlook to Try in 2023
Zoho Mail is one of the most comprehensive email client alternatives to Outlook on this list. It offers a suite of built-in business tools and a convenient user interface to make the transition easy for you and your team. But if you're used to using Microsoft Office products, Zoho Mail doesn't have the same level of integration, even if it offers plenty of alternatives.
Source: mysignature.io
The BEST Email Hosting Providers for Small Business in 2021
Zoho Mail provides users with secure, encrypted, privacy-guaranteed, and ad-free email hosting for your business. Zoho business email is best suited for organizations and teams that run business communication. The business email is set up via the user’s custom domain and adds features that will add credibility and extra professionalism to your company. The business mail that...
15 Best Email Hosting for Small Business (2019)
Zoho Mail free account was a popular choice for custom domain email hosting. It was like a free G Suite account! Later, Zoho removed most of the email features of free plan. The free Zoho Mail account is now web-based only. It does not support POP/IMAP/email forwarding. Means, you cannot check your email using a 3rd party app.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Zoho Mail. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Zoho Mail mentions (1)

What are some alternatives?

When comparing Zendesk and Zoho Mail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FastMail - Email, calendars, and contacts to highest standards of security, privacy and reliability.