Zendesk VS Umso

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Umso

The Website Builder for Startups

Landing page //
2024-05-06

Landing page //
2023-01-05

Umso is the fastest way for startups to go live. We automatically generate unique websites based on your use case. You answer questions on your product, and we'll show you what will work.

Zendesk Overview Demo

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Category Popularity

0-100% (relative to Zendesk and Umso)

Umso

Customer Support

100 100%

Customer Support

0% 0

Website Builder

0 0%

Website Builder

100% 100

Help Desk

100 100%

Help Desk

0% 0

Website Design

0 0%

Website Design

100% 100

User comments

Share your experience with using Zendesk and Umso. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Umso

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Umso Reviews

Top No Code Website Builders in 2023

Umso, earlier known as Landen, helps build, edit, and publish websites that align with your needs. When building a new website, you will be asked for information regarding your preferences for products, designs, and content. A basic website will then be created for you by Umso’s generating algorithm, which you can further personalize.

Source: nocodeuniversity.net

13 Best No-Code Website Builders 2023

The platform offers a huge selection of illustrations, images and videos that help customers to build their websites faster than before. Umso gives you the possibility to publish your website for free with their subdomain so you can try it before purchasing the services.

Source: codeless.co

21 Best No Code Tools You Need To Try

If you’re swamped with work and can’t give web development enough time, then Landen is perfect for you. Additionally, if you feel like you do not have the time to customise templates nor design a website from scratch, this tool can help you greatly.

Source: www.cenario.co

33+ Best No Code Tools you will love 😍

What I do like about Umso compared to other landing page/website builders is the process when creating a new site + a powerful visual editor which is easy to use.

Source: www.dansiepen.io

25 No-Code Apps and Tools to help build your next Startup

Landen is an amazing tool for no code web development. Play a game of 20 questions while Landen figures out exactly what you need! It’s that simple, no complicated coding required. Landen is great for quickly building amazing landing pages and even some seasoned web development experts are making the switch.

Source: www.ishir.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Umso. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Umso mentions (3)

Tools I used to scale a lawncare SMB to $40k/mo with around 40% profits
Umso.com - to create a landing page that everyone on the team could quickly edit. Source: about 1 year ago
MicroSaaS - a way to wealth for builders and hustlers
Notion.so is a tool that helps manage projects and all that good stuff. Many people plan their website content on Notion for their new website or landing page. Then one day, one guy, how's about building a tool that takes that content and turns into a website quickly. BOOM -> potion.so was born. This tool solves a few sound problems: simple to spin up a website through Notion without spending extra effort and... Source: over 2 years ago
Advice for Saas development
First up - inspite of you getting positive feedback for the idea from your connections, put together a concept page using any of the template based site builders like a umso.com, webflow.com etc. And run a simple experiment to see how many of your target audience signs up to get an early bird access to your biz/product. You can also use this to build your initial subscriber/mailing list. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk and Umso, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Carrd - Simple, responsive one-page site creator.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.