Software Alternatives & Reviews

Zendesk VS Tildes

Compare Zendesk VS Tildes and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Tildes logo Tildes

A non-profit community site driven by its users' interests
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Tildes Landing page
    Landing page //
    2021-12-25

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Tildes videos

How to Use Tildes (Accent Marks) in Spanish | The Language Tutor *Lesson 74*

Category Popularity

0-100% (relative to Zendesk and Tildes)
Customer Support
100 100%
0% 0
Social Networks
0 0%
100% 100
Help Desk
100 100%
0% 0
Social News
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Tildes

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Tildes Reviews

We have no reviews of Tildes yet.
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Social recommendations and mentions

Based on our record, Tildes seems to be a lot more popular than Zendesk. While we know about 231 links to Tildes, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Tildes mentions (231)

  • Ask HN: Why is HN not categorizing submitted items?
    I think they'd rather have one community rather than multiple communities oriented around different subjects. (See Reddit) I have been thinking about making a classification model for "things that might be posted to Hacker News" and was thinking about training it on https://tildes.net/. - Source: Hacker News / 4 months ago
  • Ask HN: How to get invites when your network is small?
    Https://tildes.net/ It was mentioned in recent HN thread on other websites that people who read HN like. But I do mean my question more broadly, not just about this particular website. - Source: Hacker News / 7 months ago
  • Ask HN: On improving the quality of submissions (on the top/front page)
    I don’t think comments make a story more visible on HN, it’s not like https://tildes.net/ My belief actually is that visibility of posts is suppressed if they get, say, 20 comments and already have 50 votes. So if you want to be systematic about posting comments with some “tough love” go right ahead. - Source: Hacker News / 7 months ago
  • I'm a microbiologist and here's what (and where) I never eat
    People on Tildes thought the author of that article was a lunatic https://tildes.net/~food/1b92/im_a_microbiologist_and_here_is_what_and_where_i_never_eat. - Source: Hacker News / 7 months ago
  • Sites like HN on other topics?
    I really like Tildes https://tildes.net/ which is less focused, more about everything (god I wish I could frontpage an article about sports on HN) but has a much higher ratio of discussions to links (e.g. Ask HN is a joke) I have invites. - Source: Hacker News / 8 months ago
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What are some alternatives?

When comparing Zendesk and Tildes, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jerboa for Lemmy - Lemmy

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lemmy - Federated link aggregator and Reddit alternative built with Rust