Software Alternatives & Reviews

Zendesk VS Hulk Post Purchase Survey

Compare Zendesk VS Hulk Post Purchase Survey and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Hulk Post Purchase Survey logo Hulk Post Purchase Survey

The Hulk Post Purchase lets you create a post-purchase survey on the order confirmation page in your theme. This Post Purchase Survey app will help you receive customer feedback via survey form and NPS poll form, post-purchase in the simplest way.
  • Zendesk Landing page
    Landing page //
    2022-03-08
Not present

Shopify Post-Purchase Survey App by HulkApps is designed to help businesses gather valuable customer feedback effortlessly. Integrated directly into the Shopify order confirmation page, the app allows merchants to ask targeted questions to understand customer preferences, identify areas for improvement, and plan effective marketing strategies. It offers features like Net Promoter Score (NPS) surveys, analytics, and even the option to place "Thank You" gift cards to incentivize reviews. With a solid 4.6 rating and thousands of installs, this app serves as a robust tool for enhancing customer relationships and driving sales.

Zendesk features and specs

No features have been listed yet.

Hulk Post Purchase Survey features and specs

  • Comprehensive Survey Statistics: Yes
  • Form Success Message Editor: Yes
  • Personalized Survey Form : Yes
  • Admin Notifications: Yes
  • Advanced CSS: Yes
  • Calculate Customer Loyalty: Yes
  • Conditional Logic: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Hulk Post Purchase Survey videos

No Hulk Post Purchase Survey videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zendesk and Hulk Post Purchase Survey)
Customer Support
100 100%
0% 0
Shopify Apps
0 0%
100% 100
Help Desk
100 100%
0% 0
eCommerce
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and Hulk Post Purchase Survey.

What makes your product unique?

Hulk Post Purchase Survey's answer:

The Hulk Post Purchase Survey stands out for its seamless integration into the Shopify order confirmation page, allowing merchants to capture customer feedback at a critical touchpoint. It offers a range of features like Net Promoter Score (NPS) surveys, analytics, and "Thank You" gift card placements, all designed to provide a comprehensive understanding of customer satisfaction and areas for improvement.

Why should a person choose your product over its competitors?

Hulk Post Purchase Survey's answer:

Ease of Integration: The app is designed to fit effortlessly into the Shopify ecosystem, requiring minimal setup.

Versatility: It offers a variety of survey types, including NPS, allowing merchants to tailor their questions to specific business needs.

Customer Relationship Building: The app not only gathers feedback but also helps in fostering customer relationships through features like "Thank You" gift card placements.

Data-Driven Insights: With robust analytics, the app provides actionable insights that can be used for product development and marketing strategies.

High Rating and Trust: With a 4.6 rating and thousands of installs, it has proven its reliability and effectiveness.

How would you describe your primary audience?

Hulk Post Purchase Survey's answer:

The primary audience for the Hulk Post Purchase Survey app would be Shopify merchants who are keen on understanding their customers' needs and improving their product offerings and services. This includes businesses of all sizes and across various industries who value customer feedback as a cornerstone for growth and improvement.

Given your role in digital marketing, especially in paid ads, the analytics and insights provided by this app could be invaluable for understanding customer behavior and preferences, thereby informing your ad targeting strategies.

User comments

Share your experience with using Zendesk and Hulk Post Purchase Survey. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Hulk Post Purchase Survey

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Hulk Post Purchase Survey Reviews

We have no reviews of Hulk Post Purchase Survey yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Hulk Post Purchase Survey mentions (0)

We have not tracked any mentions of Hulk Post Purchase Survey yet. Tracking of Hulk Post Purchase Survey recommendations started around Oct 2023.

What are some alternatives?

When comparing Zendesk and Hulk Post Purchase Survey, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Marcom Robot Survey Sense - Create one-click customer surveys in one click with our customer feedback tool. Measure and analyze your net promoter score, customer satisfaction and customer effort score.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GetFeedback - Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.