Zendesk Reviews

1. stu14

   3 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Shodan Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Shodan mentions (92)

• Introducing OSINT Template Engine: An open source OSINT Tool.

  Transform OSINT sources such as shodan, bgpview & urlscan into templates which you can use to query & store any and each of the API endpoints they provide. Source: 11 months ago

• Some outgoing ports (e.g, port 22) are blocked

  I'm a little surprised you're asking this but as you don't know - if you set the rulebase correctly, you won't get hammered by "public". A lot of people (of course not people here) don't do that which is why shodan.io is full of servers with SSH exposed to the world. Source: 11 months ago

• Does anyone want to vet this job opportunity?

  Eh, request a full demo before signing anything. If they make you buy before you can try, move on. Just be advised that data they collect from your site may be used in a database that puts a target on your back. Similar to how shodan.io works. I would probe them on how they handle customer data and if data is shared, partitioned, or isolated to ensure safety from a platform leak. They want to be a security... Source: 12 months ago

• Security issue or coincidence?

  My network is being hit by China and Russia many times per hour. Make sure your firewall is up-to-date and not have any services available on the Internet (WAN). Look at shodan.io which shows you _everything_ is searched on the Internet. Source: 12 months ago

• Onion sites crawling: Weird mass "HTTP/1.1 200 " HTTP status line returning?

  In the cases of nginx or apache, I suspect they may be acting as proxies to some backend that also chooses not to send a reason phrase back. Searching for "Reason Phrase" yields a number of bug reports/frameworks that may omit it, and shodan.io shows apache tomcat and a few other services/software that omit the code as well. Source: about 1 year ago