Software Alternatives, Accelerators & Startups

Zendesk VS ShareX

Compare Zendesk VS ShareX and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

ShareX logo ShareX

ShareX is a free and open source program that lets you capture or record any area of your screen...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ShareX Landing page
    Landing page //
    2022-10-29

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ShareX videos

Here's why you should download ShareX.

More videos:

  • Review - Simple Screenshots & Screen Recording — Why You Should Use ShareX
  • Tutorial - ShareX Install and How to use Guide 2019

Category Popularity

0-100% (relative to Zendesk and ShareX)
Customer Support
100 100%
0% 0
Screenshots
0 0%
100% 100
Help Desk
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100

User comments

Share your experience with using Zendesk and ShareX. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ShareX

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ShareX Reviews

Top 8 Best Free Screen Recorders in 2024
Another top contender for best free screen recorders in 2024 is ShareX. While not as feature-rich as some of its counterparts like OBS or ScreenMix, it still serves as an excellent fit for beginners venturing into screen recording. With ShareX, you enjoy the flexibility of customizing your recording area, allowing you to capture specific windows or your entire screen. ShareX...
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
After installing and starting ShareX on your PC, just use the shortcut key to start screen capture and select areas, automatically save images, upload directly to the cloud, share online, and so on. ShareX is free to use. ShareX for Windows 10/11 can easily import media from your computer. You can choose to record the whole screen, part of the screen or a specific program at...
The 5 Most Recommended Free Screen Recording Softwares
ShareX is an open source screen recording software. This screen recording tool does not add watermark or time limit to the recorded video, and it can also be saved in GIF format after recording.
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
ShareX, like OBS, is a free and open-source tool for Windows users. This free tool provides a lot of features, including full-screen window, designated areas and active window recording; set timed recording; performming recording while scrolling the page; taking screenshots and supporting OCR to extract text from screenshots, etc.
Top 10 OBS Alternatives
Like OBS ShareX is also an open-source solution. Despite the fact that it is completely free to use, ShareX has numerous features. But this tool is mostly useful to more advanced users as you may find that it is more difficult to use than even OBS. If you can figure it out though, you would benefit from the robust recording and editing features.

Social recommendations and mentions

Based on our record, ShareX seems to be a lot more popular than Zendesk. While we know about 271 links to ShareX, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ShareX mentions (271)

  • The fastest tool for measuring anything on your screen
    ShareX (https://getsharex.com/) doesn't have quite this nice UX but it's free. I often use it alongside browser dev tools. Here's a screenshot of me measuring this comment box https://i.imgur.com/yoTHbzq.png. - Source: Hacker News / 3 months ago
  • Full Screen recording software for lower end machines.
    ShareX will run on that machine no problem. Open-source & free. Https://i.imgur.com/KQAoDin.jpg. Source: 6 months ago
  • 'Screen Apnea'
    ShareX [1] is my other "must install" app. I never would have guessed how much my branch of engineering consists of "take a screenshot and draw lines, arrows and circles on it." Being able to customize my workflow to do all of that is really great. [1] https://getsharex.com/. - Source: Hacker News / 9 months ago
  • I can't Re-Imprint on this item
    ShareX - The best free and open source screenshot tool for Windows (getsharex.com). Source: 11 months ago
  • Kick Has Implemented Feature to Censor the Slots & Casino and/or the Pool, Hot Tub & Bikinis sections.
    Incase you are having a hard time with sharing screenshots use this https://getsharex.com/. Source: 11 months ago
View more

What are some alternatives?

When comparing Zendesk and ShareX, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LightShot - The fastest way to take a customizable screenshot.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Snagit - Screen Capture Software for Windows and Mac