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Zendesk VS Greenshot

Compare Zendesk VS Greenshot and see what are their differences

LaunchBrightly
Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Greenshot Landing page
    Landing page //
    2018-09-30

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Greenshot videos

+ Add

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

Category Popularity

0-100% (relative to Zendesk and Greenshot)

Zendesk

Greenshot

Customer Support
100 100%
Customer Support
0% 0
Screenshot Annotation
0 0%
Screenshot Annotation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Screenshots
0 0%
Screenshots
100% 100

User comments

Share your experience with using Zendesk and Greenshot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Greenshot

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.
Source: www.hongkiat.com

Social recommendations and mentions

Based on our record, Greenshot seems to be a lot more popular than Zendesk. While we know about 116 links to Greenshot, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Greenshot mentions (116)

  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 5 months ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 5 months ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: 10 months ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: 11 months ago
  • Little Visual coding problem, This variable doesnt transform, i also used it with "get variable" before and it wasnt a problem. I followed a tutorial. The first sc is me trying to make a camera follow the player (the second sc)
    Bro, don't take external screenshots of your monitor with bad lighting... Use something free like this to take internal screenshots: https://getgreenshot.org/. Source: 11 months ago
View more

What are some alternatives?

When comparing Zendesk and Greenshot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LightShot - The fastest way to take a customizable screenshot.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Snagit - Screen Capture Software for Windows and Mac

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