Software Alternatives, Accelerators & Startups

Zendesk VS Scoop

Compare Zendesk VS Scoop and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Scoop logo Scoop

A command-line installer for Windows
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Scoop Landing page
    Landing page //
    2023-08-02

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Scoop videos

5 Ice Cream Scoops Compared!

More videos:

  • Review - Hamilton Beach Coffee Maker "The Scoop" Exclusive Review
  • Review - The Scoop: Lateral trainer review
  • Review - SCOOP Review
  • Review - Game Scoop! 698: Spoiler-Free God of War Ragnarok Opinions

Category Popularity

0-100% (relative to Zendesk and Scoop)
Customer Support
100 100%
0% 0
Windows Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Package Manager
0 0%
100% 100

User comments

Share your experience with using Zendesk and Scoop. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Scoop

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Scoop Reviews

5 Best Windows package manager to use via command line
Furthermore, we don’t need admin rights to use Scoop, I mean no evaluated Powershell or Command prompt to install packages as we do in Chocolatey. However, when it comes to the range of packages available in its repository it couldn’t compete with Choco, moreover, the gist of using Scoop is different. Most of the users use it to get mostly command-line tools such as MongoDB,...
6 Best Windows Package Manager to Auto-Update Apps (2020)
The problem with package management is that the cmdlets are complex. This brings Scoop in the picture. Scoop is a small open-source utility for PowerShell. You need to have a minimum of version 3.0. So, the commands to install software is as simple as scoop install firefox. To install Scoop, you just need to type the following in the Powershell.
Source: techwiser.com

Social recommendations and mentions

Based on our record, Scoop seems to be a lot more popular than Zendesk. While we know about 156 links to Scoop, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Scoop mentions (156)

  • A tour of CLI tools for installing Java and creating projects
    On Windows: scoop is a package maanger which supports Java version management. It provides a Java wiki with detailed instructions. - Source: dev.to / 8 months ago
  • Managing python projects like a pro!
    Scoop is a command-line installer for Windows, aimed at making it easier for users to manage software installations and maintain a clean system. It's designed with developers and power users in mind but can be beneficial for any Windows user looking for an efficient way to manage software. Basically it makes our life easier when it comes to software installation of any sort. Scoop support installation for large... - Source: dev.to / 4 months ago
  • bruhJustLemmeDownloadTheSdk
    Use a package manager! Assuming Windows (since it's the odd one out), get yourself some scoop then just scoop install openjdk. No need to navigate to a website, download bundleware, click next-next-next and accidentally install a virus like some caveman from 1997. This has been a solved problem since ancient times! Source: 6 months ago
  • How easy is it to setup Neovim and Nvchad on windows?
    Should be easy enough, I installed neovim on my windows machine with scoop (you can even get nightly if you want), it's basically a one line install. You can also do a manual install if you want, but you don't have to. It took a little fiddling for me because I wanted to install scoop as well as all applications onto my D drive rather than my C drive, but nothing too crazy. I never got NvChad on my windows... Source: 7 months ago
  • Calibre – New in Calibre 7.0
    I update it with Brew on macOS and Scoop [1] on Windows (but I guess it is included in other package managers such as chocolatey). Of course, a built-in auto-updater would be good, but a packaged version is a nice workaround for me. [1]: https://scoop.sh/. - Source: Hacker News / 7 months ago
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What are some alternatives?

When comparing Zendesk and Scoop, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chocolatey - The sane way to manage software on Windows.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ninite - Ninite is the easiest way to install software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Just Install - just-install - The stupid package installer for Windows.