Software Alternatives, Accelerators & Startups

Zendesk VS puppeteer

Compare Zendesk VS puppeteer and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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puppeteer logo puppeteer

Puppeteer is a Node library which provides a high-level API to control headless Chrome or Chromium...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • puppeteer Landing page
    Landing page //
    2023-08-02

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

puppeteer videos

Puppeteer - Video Review

More videos:

  • Review - GameSpot Reviews - Puppeteer
  • Review - CGR Undertow - PUPPETEER review for PlayStation 3

Category Popularity

0-100% (relative to Zendesk and puppeteer)
Customer Support
100 100%
0% 0
Automated Testing
0 0%
100% 100
Help Desk
100 100%
0% 0
Browser Testing
0 0%
100% 100

User comments

Share your experience with using Zendesk and puppeteer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and puppeteer

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

puppeteer Reviews

Top Selenium Alternatives
Puppeteer offers more direct and tighter integration with Chrome or Chromium through the DevTools Protocol, unlike Selenium which abstracts the browser interaction through WebDriver, making it more versatile across different browsers but potentially less optimized for specific browser internals like those Puppeteer accesses in Chrome.
Source: bugbug.io
Best Data Scraping Tools
It is completely free. Puppeteer is well backed and supported by Google Chrome and hence replacing Selenium and PhantomJS. It automatically installs an efficient, compatible Chromium binary in its setup, therefore reducing the burden of keeping track on your browser.
Puppeteer vs Selenium
If you're looking for a better alternative, try Endtest. It has Puppeteer's speed, it supports Selenium's browsers AND it has all the features that they're missing.
Source: dev.to
Introduction to Headless Browser Testing
The Puppeteer API can be used to take screenshots, create PDFs, navigate pages, and fetch information from pages. We’ll write some example code to see Puppeteer in action.

Social recommendations and mentions

Based on our record, puppeteer seems to be a lot more popular than Zendesk. While we know about 104 links to puppeteer, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

puppeteer mentions (104)

  • The Puppeteer Language Experiment
    This project tests how the browser language can be changed with Puppeteer. It implements multiple options to set the language of Chrome and checks each option against BrowserLeaks to see how it affected the JavaScript proeprties and HTTP headers available by the browser. For more information, see my article The Puppeteer Language Experiment on DEV.to. - Source: dev.to / 19 days ago
  • Scrapy Vs. Crawlee
    In Crawlee, you can scrape JavaScript rendered websites using the built-in headless Puppeteer and Playwright browsers. It is important to note that, by default, Crawlee scrapes in headless mode. If you don't want headless, then just set headless: false. - Source: dev.to / 20 days ago
  • Sometimes things simply don't work
    I am not in any way associated with the developers at puppeteer, but if you are looking for a way to contribute, they are open source. - Source: dev.to / about 1 month ago
  • JS Toolbox 2024: Bundlers and Test Frameworks
    Puppeteer is a Node library that provides a high-level API to control headless Chrome or Chromium. It's primarily used for browser automation, making it a powerful tool for end-to-end testing of web applications, taking screenshots, and generating pre-rendered content from web pages. - Source: dev.to / 3 months ago
  • What is Playwright?
    While similar to Puppeteer, Cypress, and Selenium, there are some differences. Let’s find out what they are. - Source: dev.to / 8 months ago
View more

What are some alternatives?

When comparing Zendesk and puppeteer, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Playwright - Playwright is automation software for Chromium, Firefox, Webkit using the Node.js library having a single API in place.